Business Services Assistant

Ready to shape a service that’s evolving through change and innovation?

Want to join an organisation committed to supporting our local community?

We’re building a new ‘One Council’ Business Services team – a centralised support function designed to deliver efficient, consistent processes and collaborative working across the council.

This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

What you’ll be doing

Right now, this role focuses on supporting the Child Protection and Independent Reviewing Officer Business Services Team providing essential administrative and business support.

• Contract type: Permanent
• Hours per week: part time (18.5 hours)
• Work location: County Hall, Matlock hybrid hours available.

Key tasks include:

• Working in the Child Protection & IRO Business Services Team.
• Using bespoke systems including Mosaic, Fiori, Ad Hoc Mail and EDRM.
• Managing multiple shared team email boxes.
• Responsible for managing the workloads of Grade 5 BSA’s.
• Processing incoming LADO referrals.
• Processing DBS requests.
• Overseeing the Child Protection conference process.
• Processing MOSOVO Police Environmental Scanning requests.
• Overseeing the IRO CIC Review process.
• Monitoring the Derbyshire Police Missing notifications.
• Support to the Vulnerable Children CPM for High Risk CRE cases.
• Taking notes at meetings at a variety of levels.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application.

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to supervise staff
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• Assist and support with streamlining processes and implementation
• An understanding of confidentiality, GDPR and Data Protection.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills

Why join us?

• Local Government Pension Scheme.
• 25 days annual leave (rising to 30 after 5 years) plus 8 bank holidays (pro rata for part time staff)
• Flexible working options.
• Training and development opportunities.
• Paid travel expenses for work-related travel.
• Cycle-to-work and smarter travel schemes.
• Access to occupational health services, including free eye tests and counselling.
• Derbyshire Rewards – hundreds of discounts and cashback offers.

If you require any further information or for an informal conversation, please email csbs.review@derbyshire.gov.uk and your query/request will be passed to the relevant service.

Provisional interview date: w/c 19 January 2026

Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.