Business Support Administrator (Family Help and Safeguarding East) 03286

Are you highly organised, motivated and confident in taking accurate minutes? Are you looking for a rewarding administrative role where your work will help support positive outcomes for children and families?

West Berkshire Council is looking for a Business Support Administrator to join its Family Help and Safeguarding Teams. You will provide essential administrative support to managers and social workers, helping the service operate smoothly and effectively.

About the role

In this varied role, you will:
• Arrange meetings, prepare and distribute agendas, and take clear and accurate minutes.
• Manage enquiries received by email, telephone and written correspondence.
• Maintain accurate records and update databases.
• Provide day-to-day administrative support to managers and social workers.
• Process payments, including invoices and petty cash.
• Undertake general administrative duties, including scanning, photocopying and data entry.
• Work closely with the Business Support Officer and other colleagues to provide a responsive and high-quality support service.
Your contribution will support the overall effectiveness of Children’s Services and help frontline colleagues focus on delivering services to children and families.

About you

We are looking for someone who can demonstrate:
• Significant experience of working in an office-based administrative role.
• Excellent minute-taking skills.
• Strong organisational and time-management skills, with the ability to prioritise competing tasks.
• A high level of accuracy and attention to detail.
• Effective written and verbal communication skills.
• Experience of accurate data entry and record-keeping.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• The ability to work independently and collaboratively as part of a team.
• A positive, professional and flexible approach to work.

West Berkshire Council offer excellent employment benefits such as:

• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service. (Pro rata for part-time hours)

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

Join us at West Berkshire Council and make a positive impact in our community while advancing your career.

Explore everything that a career with West Berkshire Council has to offer here: Working with Us

For an informal discussion about the role, please contact:
• Julie Povey, Senior Business Support Manager, at julie.povey@westberks.gov.uk
• Vicki Lee, Business Support Officer, at vicki.lee@westberks.gov.uk

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How to apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

This role requires a standard DBS check

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications

AI in Applications

We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.

However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.

We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.