Business Support Assistant

We have an exciting opportunity within our Business Support Service for a self-motivated Business Support Assistant, providing essential support to our practice staff members. The post will be supporting our Child Protection Conference Service. Business Support plays a crucial role in providing support to children and families, when it has been agreed a Conference is required to share and discuss information with other partner agencies to decide on how to keep a child safe. The team supports the end-to-end process of Child Protection Conferences, ensuring a smooth and efficient process in convening, preparation for, during and after the meetings, producing electronic outcomes and minutes.

You will work closely with the conference meeting chair to complete any required after conference work such as distributing the record of meeting and plans, and additional letters and recording those on our case management system.

You will be working with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable children and families

We are looking for someone who has good organisational skills and who is able to problem solve and use their own initiative, and to have great attention to detail with excellent communication skills.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

Position Summary:

• To act as support administrator for Social Work and other Trust staff ensuring proactive organisation, administrative support and that processes are maintained in a timely and accurate way so that the best outcomes are achieved for Children Young People and Families.
• Provide high quality business support services to internal/external customers, within the parameters of the services’ business agreement.
• Organise meetings and events in liaison with other relevant officers and outside agencies and produce outputs in a timely manner.
• Support and document meetings (which could include sensitive situations) in the appropriate manner producing outputs in a timely manner.
• Take clear messages via telephone and/or email and passing them on effectively.
• Administer business processes and systems ensuring accuracy and timely outcomes.
• Undertake a range of financial administrative tasks in accordance with relevant procedures.
• Demonstrate continuous improvement, creative thinking and flexibility to improve performance, and meet demand across business support services.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.