Business Support Assistant - Children's Think Family Service
Job Description
Job Title: Business Support Assistant - Think Family Service (TFS)
Salary: £26,566 – £28,764 per annum
Grade: B
Contract Type: Fixed Term 11 months (Maternity Cover)
Working Hours: 37 hours per week
An opportunity has arisen within Children’s Services for a Business Support Assistant to join our recently formed Think Family Service (TFS) who deliver intervention and assessments to children and their families. TFS use a relationship-based approach supporting vulnerable children to remain living securely with their families where it is deemed safe to do so.
The role of the Business Support Assistant is to provide an efficient and effective level of administrative support to the team, enabling the service to achieve its aims and priorities.
The role consists of a variety of tasks including:
- Co-ordinating and arranging ‘family time’ contact for children who are not able to live with their parents;
- Managing, convening, and supporting Family Network meetings;
- Arranging and timetabling groups, supporting the preparation for groups and co-ordinating spaces and places;
- Providing a face-to-face greeting reception service, or any other duties reasonably expected to be undertaken by a post holder at this level.
The role requires use of Microsoft 365 packages including accurately recording information on our local authority database, Teams, Word, Excel, PowerPoint, and Outlook systems.
You can expect to join a dynamic and committed team, where interventions completed with children and families, enable them to develop their own solutions and make positive changes to their lives. The strong culture within the team been created by a permanent and stable workforce.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 31st August 2025
Closing Date (Internal & External): 14th September 2025
Interview Date: To Be Confirmed
Additional Information
If you would like to have a further discussion about the role or interview process, please contact Mark Jackson (Think Family Service, Team Manager) or Fay Thomas (Think Family Service, Deputy Team Manager) on 01375 652700 / 652013.
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
About us
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council
Salary range
- £26,566 - £28,764 per year