Business Support Officer

About the Team:

Within this role, you will be supporting Social Care staff within Children & Families Team 3. We work with colleagues and multi-agency professionals at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families, working together across Warwickshire. Warwickshire put children at the heart of everything we do. We work with children and families restoratively, building strong relationships and connections to help families fine long last solutions.

About the Role:

We are recruiting for the role of a Business Support Officer covering Rugby Family Help on a part time (18.5 hrs per week) Monday 09.00 – 17.30pm, Tuesday 09.00 – 17.30pm & Wednesday 09.00 – 13.30pm

The Family Help team are based at Oakfield Park, Bilton Road, Rugby as well as 55 Clifton Road, Rugby, CV21 3QE covering both bases on a rota basis.

Business Support contributes to the efficient running of the team and the achievement of the County Council vision to make Warwickshire the best it can be, sustainable now and for future generations.

You will work in a team to provide effective, flexible and responsive Business Support to one of the Council’s Services, with the ability to support other teams as and when required. It is a fast paced, energetic and exciting area to work in, where you will be part of a close team.

You will work proactively, looking for new ways of working, contributing to the outcomes of the services that you are supporting as well as the outcomes of the Business Support Service.

We are looking for someone who has good organisational skills, is able to problem solve and use their own initiative, a great attention to detail with excellent communication skills.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi disciplinary and multi agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education.

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service. Click here to find out more about Warwickshire County Council’s Children and Families Service.

Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.
• We also offer a Refer a Friend package for some roles. Terms and Conditions apply
• Click here to download our Why work for Us Brochure

Key Requirements:

Working hours – 18.5 hrs per week - Monday 09.00 – 17.30pm, Tuesday 09.00 – 17.30pm & Wednesday 09.00 – 13.30pm

As part of this role you would be required to undertake general administration duties, data analysis & manipulation, responding to queries, assisting & supporting frontline services.

The successful applicant will have: -

• An ability to work in a fast-paced, busy environment, and to manage changes at short notice.
• Good IT skills with a knowledge of systems for data management.
• Experience of minute taking desirable.
• Reception experience would be beneficial to this role

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service.

For further information please see the Job Description and Person Specification below;

Business Support Officer

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application

To discuss the role please Emma Marshall - emmamarshall@warwickshire.gov.uk

Closing date: 8th October 2026
Interview date: Week commencing 12th October 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more