Business Support Officer - Family Safeguarding Adult Team

We are looking for a Business Support Officer to provide high-quality administrative and data support to our Family Safeguarding Adult Team and Peers for Change.

The Role

This is a varied role where your organisational skills will directly support services working with adults, parents, carers, children and families. You will help ensure our processes run efficiently, information is accurately recorded and professionals have the administrative support they need to deliver effective services. You will also play an important part in helping the teams demonstrate the impact and outcomes of their work.

Working within a multi-disciplinary environment, you will provide administrative support including minute-taking, scheduling, correspondence and document preparation. You will gather and maintain service data, support operational reporting and governance requirements, maintain Excel tools and performance dashboards, and contribute to reports, quality assurance and management information.

You will also work across multiple systems, liaise with external partners and communicate with adults, parents and carers supported by the teams. The role therefore requires someone who is comfortable working in an environment supporting vulnerable adults, people experiencing mental health challenges, children and families.

The ideal candidate

You will have experience in a business support role and be confident managing information and data accurately. Strong organisational and communication skills are essential, together with the ability to manage competing priorities, work to deadlines and use your initiative.

You will be confident using Microsoft 365, including Excel, Word, Outlook, PowerPoint, OneNote, SharePoint and Teams. You will have experience working with spreadsheets and datasets, with good analytical skills and the ability to present information in an accessible format. Attention to detail is particularly important, as you will be expected to quality assure your own work and identify and correct inconsistencies.

You will also have a good understanding of safeguarding, data protection and GDPR, along with the ability to build positive relationships with people from a wide range of backgrounds and experiences.

A commitment to addressing inequalities, promoting inclusion and supporting strengths-based, relational and restorative ways of working is important to the role

Please ensure that you download read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.

Working Arrangements:This role is office based, there is no Hybrid Working

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

We encourage candidates to add all career and education history to their application, as we do not review CVs as part of the shortlisting process.

As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

We are committed to offering an interview to all those candidates that qualify under our corporate commitments and meet the minimum criteria, however, for roles that receive a large number of applications, we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. We are not able to offer sponsorship for this position.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.

Safeguarding

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.

Disclosure and Barring Service (DBS) at Basic level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information.