Campaigns Manager (Ref: 17630)

Job summary

This position is based nationally.

Job description

Overview

We’re on the lookout for an enthusiastic and creative communicator to join our team on a fixed term basis and help design and deliver important, innovative campaigns.

As a Campaigns Manager, you’ll lead external communications that help people understand, access and use our vital services, and play a key role in delivering our transformation priorities.

You’ll be confident using data and insight to improve our campaigns and will have experience of using online and offline channels to engage different audiences. You will play a key role in bringing stories and our customer information to life, while embedding diversity and accessibility throughout.

We’re looking for someone who has excellent project management skills, can quickly build relationships with stakeholders and who can make sure we’re evaluating our progress, so our work is making a positive impact.

The role is varied and challenging, so you’ll be a strong collaborator with a flexible approach and can-do attitude. An eye for detail is vital as is being able to make sense of complex information and the ability to craft messages on sensitive topics with care and compassion.

You will join an energetic and ambitious team and a supportive working environment with the opportunity to continuously develop your skills and expertise to further your professional growth.

About the role

The role forms part of a multi-disciplinary communications team supporting the Office of the Public Guardian (OPG) to achieve its business objectives during an exciting time of change for the agency.

We’re looking for someone to help deliver our priority campaigns and external communications activity and ensure we are connecting with our audiences in the most effective way possible.

You will:

• Work closely with communications colleagues to support strategic campaigns delivery

• Create excellent written content for external communication channels including blogs and news articles

• Monitor and evaluate the effectiveness of our external communication activity, reporting on the impact and iterating plans in response

• Identify opportunities to work with external stakeholders to deliver our plans, using earned channels to engage with target audiences and amplify reach of our content

• Identify and recommend how our channels can be used most effectively to engage audiences through external communications, PR and direct engagement

• Work with press office colleagues to develop press lines, deliver proactive PR and manage announcements about OPG's work

• Work with internal stakeholders to develop a strong understanding of customer/audience insights and how these can drive behaviour change

• Maintain an awareness of the news agenda and emerging news events affecting both the Ministry of Justice and OPG

• Build effective, collaborative relationships with key stakeholders and colleagues in the Ministry of Justice strategic communications team and across the wider department

About you

• Experience of planning, delivering, and evaluating effective communication plans and activity

• Excellent written and verbal communication skills and strong interpersonal skills

• You have ability to see the bigger picture, will be able to draw conclusions from complex data and can work as part of an effective team to deliver results

• You are a self-motivated individual who can operate collaboratively and independently

• You have experience in advising, influencing and briefing senior internal stakeholders and are confident to debate different views on communications approaches

• You have demonstrable understanding of how print, broadcast and digital media work

• You’ll enjoy collaboration and be curious about different perspectives with an awareness of the value diversity brings to communications.

• You’ll be a strong communicator who is able to work with people across the organisation, wider Ministry of Justice teams and external organisations.

About our organisation

The Ministry of Justice is one of the largest government organisations with more than 65,000 staff in offices, courts and prisons across the country.

The department is delivering ambitious plans to make sure prisons are safe, secure and provide genuine rehabilitation, to provide a modern courts and justice system and to support our world-leading legal sector.

Within the MoJ, this role is delivering campaigns and external communication activity for the Office of the Public Guardian, an executive agency of MoJ.

OPG’s role is to support people who may lack the mental capacity to make certain decisions for themselves, such as about their health and wellbeing or financial affairs. It enables people to plan ahead so that someone they trust can support them, or make certain decisions for them, if they lose capacity in the future. OPG also supervises people appointed by the court to help manage someone’s affairs where they’ve lost mental capacity. This could be due to age-related conditions such as dementia, mental illness, ill health or an accident.

Across MoJ we are guided by our shared values – purpose, humanity, openness and togetherness. We believe in our purpose, providing justice for our society; we care about each other and those we work with, we show them humanity; we are open to learning and innovating, both in ourselves and the things we do; and we want to work together, collaborating with colleagues throughout MoJ and far beyond.

We provide a truly flexible culture including working from home, job-sharing and part-time work to support our people in being the best they can be.

In this role you will become part of the Government Communication Service (GCS), the professional body for government communicators - https://gcs.civilservice.gov.uk/

Please note – we will routinely recruit individuals at the bottom of our salary scale for all our communications roles.

Assessment

You will be asked to provide a CV and a supporting statement of suitability of no more than 750 words. This statement should explain your relevant experience and why you believe you are a suitable candidate for this role, focusing on how you meet the key skills above. We strongly encourage you to use examples from your previous experience to help demonstrate this.

We will use success profiles as part of this recruitment exercise. Details of the Success Profiles competencies can be found online: Success Profiles: Civil Service behaviours - GOV.UK

If you’re invited to attend an interview, we will ask you about your competencies in the following areas:

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership:

• ensure colleagues and stakeholders have a clear understanding of objectives, activities and timeframes

• take into account different individual needs, views, and ideas, championing inclusion and equality of opportunity for all

• consider the impacts of own and team’s activities on stakeholders and end users

• role-model commitment and satisfaction with role

• recognise and praise the achievements of others to drive positivity within the team

• effectively manage conflict, misconduct and non-inclusive behaviour, raising with senior managers where appropriate

Working together:

• encourage joined up teamwork within your own team and across other groups

• establish professional relationships with a range of stakeholders

• collaborate with these to share information, resources and support

• invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another

• put in place support for the wellbeing of individuals within the team, including consideration of your own needs

• make it clear to all team members that bullying, harassment and discrimination are unacceptable

• actively seek and consider input of people from diverse backgrounds and perspective

Technical skills

We'll assess you against these technical skills during the selection process:

• Communications – Implementation: Campaigns and Marketing

• Communications – Impact: Campaigns and Marketing

Details of these competencies can be found online: https://gcs.civilservice.gov.uk/professional-development/competency-framework/

Interview

Should you reach the interview stage, you will be asked to give a short presentation in the interview on a specified topic that will be sent to you in advance.

In interview, you will also be asked additional questions across the aforementioned Civil Service behaviours and competences based on the Government Communication Professional Competency Framework and be required to provide relevant examples.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Communications – Implementation: Campaigns and Marketing
• Communications – Impact: Campaigns and Marketing

Benefits

Alongside your salary of £35,335, Office of the Public Guardian contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/17630?entityId=17630