Care Coordinator

This is a diverse social care role where every day is different. For adults with learning disabilities, you’ll open the door to lives of independence, fulfilment, and joy. And your impact won’t stop there. This positive change will be felt across families and throughout the Staffordshire communities we’re proud to serve.

Staffordshire County Council are looking for motivated people who are passionate about providing outstanding care quality for adults with learning disabilities. We specialise in supporting adults with complex needs, profound and multiple learning disabilities, and behaviours that challenge. Our mission is to promote opportunities, independence and choice so individuals can thrive, and our vision is to be leaders in providing innovative and inspirational care and support.

Greenfield House is a residential care home for up to ten adults. The service is dynamic and caters for people with varying levels of need. The team support people to live an ordinary life which includes accessing their community, maintaining connections with family and friends, and supporting people with their health and wellbeing. You can learn about our services via our Facebook page: https://www.facebook.com/staffordshirelearningdisability

You will be expected to work flexibly across the week according to business need, undertaking a range of shifts that may include weekend, and bank holiday working, early morning, evenings, split shifts, and sleep-in duties. Rotas are subject to change depending on business need.

Although this role is based primarily at Greenfield House, there may be times when you are expected to work flexibly across Provider Services, including different care settings, delivery approaches, and locations, as required.

In this role you will:

• Act as a Key Worker to assess, develop, implement, and review person-centred support plans and risk assessments for the people we support, ensuring they are personalised, tailored, and meets stated individual outcomes.
• Oversee medication administration and be responsible for safe handling of medications.
• Attend to individual's personal and other care needs.
• Manage and supervise a staff team comprising of Senior Support Facilitators, Support Facilitators, and Cooks, including rotas, absence management, training, and leave.
• Undertake audits and act on all audit outcomes.
• Be responsible for resolving problems and ensuring the smooth running of the service.

We are looking for people who are passionate about providing outstanding care quality for adults with learning disabilities. Our aspirations are to receive an ‘outstanding’ rating with the CQC, and we are looking for someone who shares our values, ambitions, and vision.

The minimum criteria that will be used to shortlist for this role will be:

• NVQ Level 2 qualification in a relevant discipline
• Experience with administering medication
• Knowledge and understanding of the needs of people with learning disabilities
• Knowledge of health and safety requirements in social care settings, including safe staffing ratios
• Knowledge of the legislative and regulatory frameworks affecting vulnerable adults
• Knowledge of care planning and reviews and evidence of a commitment to achieving positive, personalised outcomes for individuals
• Knowledge of the principles of person-centred support, active support model and strengths-based approaches
• Knowledge of risk management and positive risk taking and experience assessing, managing, and mitigating risks
• Experience in the management of staff, including supervision and performance management
• Experience of promoting genuine community participation and inclusion for people with care and support needs
• Be enthusiastic about working with people with learning disabilities and autism
• ICT skills to complete digital record keeping
• Effective communication and interpersonal skills, including written English and numeracy

Please note that this role will require an enhanced DBS check and a pre-employment health assessment as part of the onboarding process.

This role is regulated by CQC, and it is a requirement that we obtain FULL employment history, from leaving secondary school. Please note should you be invited to interview for this role, this information will be required.

For an informal chat about the role, please contact Samuel Dickinson, Assistant Manager - Care Services at sam.dickinson@staffordshire.gov.uk.

Interviews will be held: Week commencing 30th November 2026.

Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes detailed below.

Please note: Due to recent changes in legislation (effective 22 July 2025), this role is not eligible for sponsorship.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.