Care Support Worker - British Sign Language

Care Support Worker – Help People Live Their Best Lives Every Day

Charles Harper House is a small supported housing service providing personalised, 1:1 support to adults with learning disabilities and sensory impairments, including people who are Deaf and use British Sign Language (BSL).

The service consists of 8 self‑contained flats within a communal building, shared spaces, and a garden. Support is delivered on a 24/7 rota, with one sleep‑in staff member overnight and daytime/evening cover between 7am and 10pm, usually in 7‑hour shifts.

We’re looking for caring, flexible, and resilient Care Support Workers who are confident working 1:1 and comfortable supporting people with a variety of needs. BSL skills or Deaf awareness are a key part of this role, and we welcome applicants who already have experience or who are motivated to continue developing these skills.

What You’ll Do

• Provide 1:1 support to individuals, tailored to their needs and communication preferences
• Support with daily living tasks, routines, and personal care where required
• Communicate effectively with Deaf customers, including using signed BSL where appropriate
• Encourage independence, choice, and self‑expression
• Support people to access hobbies, interests, and community activities
• Maintain safe, clean, and welcoming living environments
• Build positive working relationships with colleagues, families, and professionals
• Complete accurate records and contribute to reviews and team meetings
• Work flexibly across day, evening, weekend, and sleep‑in shifts

What You’ll Need

Essential

• This role is part‑time, working 22.5 hours per week, with a requirement to work flexibly across a 24/7 rota, including weekends and occasional sleep‑ins.
• A kind, patient, and person‑centred approach
• Ability to work 1:1 and adapt to a range of needs
• Good communication skills, including basic written skills for record keeping
• Respect for diversity and commitment to inclusive support
• Ability to pass a satisfactory DBS check

BSL / Deaf Awareness

• Level 2 BSL (ideal), or
• Practical BSL experience or Deaf awareness (for example through work, volunteering, or family/friends)
• Willingness to continue developing BSL skills (a Level 1 BSL cohort is planned)

Desirable (not essential)

• Previous experience in care or support (paid or voluntary)
• Experience supporting people with learning disabilities and/or sensory impairments
• Care Certificate or NVQ Level 2 in Health & Social Care

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Please Read Before Applying

This role operates on a 24/7 working pattern. You must be able to work a mix of day,evening, weekend, bank holiday, and sleep‑in shifts to meet the needs of the people we support.

To apply, please submit:

• An anonymised CV
• A short supporting statement explaining your interest in the role and any relevant experience, including BSL skills or Deaf awareness

If you’re passionate about making a difference and supporting people to live independently and confidently, we’d love to hear from you.

Interviews will take place on Wednesday 27th May 2026.

Got questions please reach out to the Talent Specialist - Jo Shorey at jo.shorey@peabody.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.