Job Description
Salary: £16.84 per hour plus 7.5% enhancement outside core hours (after 8pm and before 8am)
Grade: D
Vacancy: Casual Contract (Zero Hours)
We are seeking an exceptional, engaging and committed individual to join us as an Alarm Warden. This role is a unique, varied, interesting and exciting opportunity to work as part of a team, you will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals or taking emergency calls for our out of hours service such as social services, emergency planning or highways.
You will need to have excellent communication skills, ICT skills to log jobs and the ability to work on your own initiative to prioritise tasks and calls whilst remaining calm and professional.
If this sounds like you, we would love to hear from you. This is a rewarding role, full on the job training will be provided.
The Careline operates 365 days of the year, 24 hours a day so flexibility to work days, nights, weekends and bank holidays are essential.
This vacancy is for casual member of staff to work as and when needed, to cover absence, sickness and holidays. The shift pattern is likely to be 6.50am to 19.10pm (day shift) or 18.50pm to 7.10am (night shift).
An Enhanced DBS check for adults barred list will be required for this role as is a full manual driving licence and a good knowledge of the local area.
Closing Date:
Redeployment only: 10th July 2025
Internal and External: 27th July 2025
Interview Date: TBC
Should you have any questions or queries about the role please email tmitchell@thurrock.gov.uk.
To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
About us
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council