Catering Assistant

Catering Assistant

Location: Tiled House Intermediate Care Facility, 200 Tiled House Lane.
Hours: 1 x 27 hr & 1 x 27.5 hr per week
Salary: Grade 2, SCP 4 - £26,016 Pro Rota

About the Role

We are looking for a caring, reliable and enthusiastic Catering Assistant to join our team in providing high-quality food services for our service users. You will play an important role in ensuring meals are prepared, served and presented to a high standard while maintaining excellent hygiene, health and safety practices.

Working within our care home, you will help create a positive dining experience for elderly residents and individuals with additional support needs, contributing to their health, wellbeing and quality of life.

Key Responsibilities

• Assist with the preparation and serving of meals and refreshments.
• Follow menus, recipes, guidelines and catering procedures.
• Maintain high standards of food hygiene and cleanliness.
• Operate catering equipment safely and correctly.
• Support the kitchen team with food preparation and general kitchen duties.
• Ensure Health & Safety and Food Hygiene regulations are adhered to at all times.
• Respond professionally and courteously to residents, visitors and colleagues.
• Assist with washing up, cleaning and maintaining kitchen areas.
• Report any concerns or issues to the appropriate supervisor.

What We Are Looking For

Experience

• Experience serving food within a large catering operation, such as a school, care home, factory or large restaurant.
• Experience of working directly with customers and dealing with people face-to-face.

Qualifications and Training

• Valid Food Hygiene qualification, or willingness to undertake training to obtain one.

Skills and Knowledge

• Basic food preparation & cooking skills.
• Knowledge of allergens & special diets.
• Ability to follow instructions, menus, recipes, guidelines and Codes of Practice.
• Ability to use general catering equipment safely and effectively.
• Understanding of Health & Safety and Food Hygiene procedures.

Personal Qualities

• Polite, courteous and friendly towards residents, visitors and colleagues.
• Caring, patient and understanding nature, particularly towards elderly people and those with additional support needs.
• Flexible and adaptable, with the ability to undertake a variety of duties and work different hours when required.
• Willingness to complete further training and development.
• Ability to work under pressure and respond appropriately to customer needs or concerns.
• Able to work independently using own initiative.
• Reliable and committed to following policies and procedures.
• Capable of moderate physical activity, including lifting kitchen equipment and standing for extended periods.

What We Offer

• A supportive and friendly working environment.
• Ongoing training and development opportunities.
• The opportunity to make a real difference to the lives of our residents.
• Competitive salary and benefits package.

If you are passionate about providing excellent customer service and enjoy working in a caring environment, we would love to hear from you.

Apply today and become part of our dedicated care home team.

Workplace Attendance: Onsite full time

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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