Change Systems Manager (Ref: 16440)

Job summary

Please refer to Job Description

Job description

Probation Service Band 5 - Position Overview:

The Change Systems Manager role is focused on developing and managing the HMPPS Gateway Management System and HMPPS EQuiP process management system to support the delivery, implementation, and embedding of organisational change.

The Change Systems Manager will leverage digital systems including Microsoft Power Platform and process management software to provide effective change and process management tools and systems. Working closely with the Change Delivery teams, the Change Systems Manager will manage a team to identify opportunities to continuously improve processes and provide a fully functioning change service from development through to delivery with MI Data reporting to HMPPS senior leaders. Change Systems is a national team with tools deployed to support the whole of HMPPS and therefore there is an expectation that travel across the country may be required including some overnight stays.

Key Responsibilities:

• Team Leadership: Lead and manage the Change Systems team, fostering a collaborative and high-performance culture. Provide line management and support to team members, including performance reviews and professional development.
• Stakeholder Engagement: Engage with key stakeholders to ensure promotion, alignment and effective communication regarding change systems throughout the change process.
• Change Management: Lead the planning, execution, and monitoring of change systems across HMPPS, ensuring smooth transitions and minimal disruption to operations. Utilise industry best practices and methodologies to facilitate successful change adoption.
• Power Platform Utilisation: Harness the potential of the Microsoft Power Platform to develop and implement digital solutions that support change management efforts. Leverage Power Apps, Power Automate, and Power BI to streamline processes, enhance productivity, and enable data-driven decision-making.
• Compliance Management: Ensure all change systems initiatives comply with relevant regulations and standards.
• Change and Process Excellence: Drive continuous improvement in change management systems and business processes, ensuring best practices are implemented.
• Risk Management: Integrate risk management principles into change systems processes, ensuring that potential risks and uncertainties are identified and addressed proactively. Conduct comprehensive risk assessments for change initiatives, evaluating the potential impact and likelihood of risks on project objectives. Utilise established risk assessment methodologies to prioritise risks and develop mitigation strategies. Develop and implement risk mitigation plans to address identified risks and minimize their impact on change projects. Collaborate with cross-functional teams to implement control measures and monitor risk mitigation activities.
• Performance Monitoring and Reporting: Monitor and report on the performance of change systems initiatives and business process improvements, providing insights and recommendations to the organisation.
• Accessibility: Ensure that change systems are accessible and user-friendly for all staff.
• Customer Service: Deliver high-quality customer service to internal and external stakeholders, ensuring their needs are met effectively.

Experience:-

• Process Management and Power Platform experience.
• Must have experience of working within complex organisations.
• Experience of implementing quality assurance frameworks and continuous improvement strategies.
• The post holder will need to have been involved in large scale complex change initiatives within large unionised organisations.
• Must have highly developed ICT skills across the full range of Microsoft Office applications.

Technical:-

• Experience with Microsoft Power Platform, Digital Environment Management, Microsoft Project for the Web, and Process Management Systems.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Developing Self and Others
• Making Effective Decisions
• Managing a Quality Service

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5358

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/16440?entityId=16440