Civil Enforcement Officer

Job Introduction

Working Hours - 37 hours per week

Interview Date(s) - to be decided

Do you enjoy working in the community with residents and visitors? We are looking to recruit a Civil Enforcement Officer to join a close-knit team of likeminded professionals. Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas and providing advice to residents and members of the public whilst enforcing road traffic orders and issuing parking fines. If you could do this please read on…

About the Role -

• To inspect and identify vehicles parked in contravention of parking regulations
• Issue penalty charge notices where necessary, to ensure our roads are safe and congestion free,
• Walking several miles per day, outdoors in all seasons,
• Full training in parking enforcement will be provided, including conflict management
• Working flexibly on shifts between 8am-6pm weekdays, likely 10am-6pm, with regular evening, weekend and bank holiday work with pay uplifts. Initial training may be within weekday and Saturday 8am-6pm range

Additional Requirements

Please note, the successful applicant will need access to a private vehicle; be mobile and able to work from various locations with a full, valid UK driving licence and business vehicle insurance cover. This is to enable travel across the county to undertake the full requirements of the role.

The successful candidate will be required to undertake a standard Disclosure and Barring Service (DBS) check. Costs for the DBS are covered by Rutland County Council.

About You -

• Capable of lone working safely, previous experience in an enforcement role preferred
• A keen eye for detail
• An excellent communicator able to encourage considerate parking, sometimes in challenging situations, whilst providing a high level of customer service
• Computer literate, you will be able to apply these skills to using a mobile phone with parking software

Informal enquiries:

For an informal conversation about the role, please contact James Von der Voelsungen, Parking Services Manager at jvondervoelsungen@rutland.gov.uk

We review applications frequently; however, in periods of high demand, the role may close earlier than advertised, so we encourage you to apply as soon as possible.

Our benefits:

• Competitive salary
• Generous annual leave entitlement
• Local Government Pension Scheme
• A strong focus on health, wellbeing, and work-life balance

For further information on the benefits of working for Rutland, please see our careers page: Jobs and volunteering | Rutland County Council

Our Values

Our values – Passionate, Ambitious, Work Together, and Make a Difference – guide everything we do. We’re looking for people who share these values and want to contribute to strong, supportive teams that deliver positive outcomes for our communities.