Cleaner

• Cleaner_-_Job_Pack

Please submit your application by 30/11/2026 at 23:59 using the 'Apply Online' button.

About the Role

The Cleaner plays a key role in maintaining a safe, clean, and welcoming environment within Epping Forest District Council's temporary accommodation properties. Responsible for cleaning bedrooms, bathrooms, kitchens, communal areas, and laundry facilities, the postholder helps ensure residents are provided with accommodation that promotes health, wellbeing, dignity, and comfort. The role requires a strong commitment to health and safety, infection control, safeguarding awareness, and excellent customer service when interacting with residents who may be experiencing vulnerability or transitional life circumstances.

As a Cleaner, you will be responsible for the day-to-day cleaning and upkeep of temporary accommodation properties at Norway House based in North Weald and Hemnell House based in Epping, helping to provide safe, hygienic, and welcoming living environments for residents. Working as part of a supportive team, you will contribute to the smooth running of accommodation services and help ensure residents are treated with dignity and respect.

Key Responsibilities

• Clean bedrooms, bathrooms, kitchens, communal areas, and laundry facilities.
• Vacuum, sweep, mop, and maintain floors throughout accommodation sites.
• Dust and clean furniture, fixtures, and surfaces.
• Wash and dry bed linen where required.
• Empty bins and dispose of waste safely and responsibly.
• Maintain high standards of hygiene and cleanliness throughout the building.
• Use cleaning products and chemicals safely in accordance with COSHH requirements.
• Report maintenance issues, hazards, and health and safety concerns.
• Monitor cleaning supply stock levels and report shortages.
• Maintain professional and respectful relationships with residents.
• Report any safeguarding concerns in line with council procedures.
• Support colleagues with deep cleaning and other specialist cleaning tasks as required.

About You

Are you committed to maintaining high standards of cleanliness and creating welcoming environments for people in need of temporary accommodation?

Epping Forest District Council is seeking a reliable and motivated Cleaner to join our Temporary Accommodation Team. This is an important role that directly contributes to the wellbeing, comfort, and safety of residents by ensuring accommodation and communal facilities are maintained to an excellent standard.

We are looking for someone who:

• Has previous cleaning experience, ideally within hospitality, residential accommodation, hostels, hotels, care homes, or similar environments.
• Understands safe cleaning practices and health and safety requirements.
• Has knowledge of infection control and hygiene standards.
• Demonstrates reliability, attention to detail, and pride in their work.
• Can prioritise workloads and work independently.
• Has good communication and interpersonal skills.
• Understands the importance of confidentiality and resident privacy.
• Is physically capable of carrying out manual cleaning duties, including bending, lifting, and standing for extended periods.
• Is willing to undertake relevant training.

Successful candidates will demonstrate our core values:

Trust – acting with honesty, integrity, and respect.

One Team – working collaboratively to achieve shared goals.

Performance – delivering high standards consistently.

Innovation – identifying opportunities for improvement.

Customer Focus – providing excellent service to residents and colleagues.

A car is essential for this role as you will be expected to travel to different sites.

The Council operates to the standards of the Disclosure and Barring Service (DBS) and applicants are advised that this post is subject to a Basic Disclosure Check.

Working Arrangements

Based at our Temporary Accommodation sites: Norway House, North Weald and Hemnell House, Epping. This role is for 21 hours per week (there is flexibility on start and finish times).

• Monday - 9am – 2pm (5 hours)
• Tuesday 9am – 1pm (4 hours)
• Wednesday 9am – 1pm (4 hours)
• Thursday 9am – 1pm (4 hours)
• Friday 9am – 1pm (4 hours)

Why Join Us?

Epping Forest District Council is a place of opportunity and it's a great time to join us – we're changing how we deliver our services ensuring we are a place that people are proud of and which delivers its priorities to high standards.

What We Offer

• A rewarding role supporting vulnerable residents within the local community.
• Ongoing training and development opportunities.
• A supportive team environment.
• Local Government Pension Scheme and council benefits (where applicable).
• Opportunity to make a real difference to residents' wellbeing and quality of life.

Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.