Clerical Assistant

We are seeking a proactive and detail-oriented Clerical Assistant to join our Revenues & Benefits team. This is a fantastic opportunity for someone with strong administrative skills and a passion for public service to contribute to the smooth running of a vital council function.

You will play a key role in supporting operations through a range of clerical and administrative duties, helping ensure our services run efficiently and effectively to include:

Operating Document Image Processing equipment and systems
Opening, sorting, and returning customer documents promptly
Recording customer contact and distributing correspondence
Using multiple IT applications to carry out daily system tasks, including electronic banking and reporting
Obtaining Land Registry and other documentation, and supporting debtor tracing procedures
Processing credit reports and customer refunds
Processing DWP and other notifications related to debt recovery

It is essential that you have experience working effectively as part of a team along with having:

Good level of competency in general IT and Microsoft Office systems.
Strong numerical and written skills
Excellent organisational skills and attention to detail.

For an informal discussion about the role please contact Andrew Carney on 01233 330445

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When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email recruitment@ashford.gov.uk

Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.

With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide

We welcome applications form the Armed Forces Community