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Clerical Officer - Supported Living

Clerical Officer - Supported Living

locationSt Helens, Saint Helens WA10 1HP, UK
remoteHybrid
Social Care
Full time
£25,185 per year


The Supported Living Service enables and supports adults with learning disabilities and complex needs in their own homes. Our approach is person centred and our aim is to promote positive fulfilling lives for service users. Our teams are passionate and ambitious for the adults, families and communities we support as we continue to build on our progress and put people firmly at the centre of our care.

We can only do this because of our highly valued, skilled, and supported workforce.

We are proud that our Adults Social Care Services and our Supported Living Service have both been rated "Good" by the Care Quality Commission.


Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

Roles That Matter

The successful person will provide Clerical Support to the Supported Living Registered Team Manager and Supported Living Service Management Team in a Care Quality Commission registered service.

You must have excellent verbal and written communication and organisational skills. The ability to work flexibly using your own initiative. You must be skilled in information technology e.g. spreadsheets, databases, as well as being able to develop effective admin and financial management systems.

Organising and attending meetings, as well as taking notes, is an essential part of this role.

A desirable candidate will hold a ECDL/IBTII or equivalent or NVQ Level 2 Customer Care or equivalent.

Full details of the important work in this role is included with the attached Job Description and Person Specification. Please ensure you refer to these documents prior to completing your application.

Employees are required to follow policies and procedures and be willing to undertake all essential training to meet Care Quality Commission standards.


Hours of Work: 37

Pay Rates: £25,185 per annum

Employee Benefits:To findout more about about the fantastic range of employee benefits on offer when you choose to work at St Helens Council click here -St Helens Borough Council | Jobs | Search here for your perfect career - Employee Benefits

Shift Patterns:Monday-Thursday 9-5pm & Friday 9-4.30pm inclusive of breaks

For an informal discussion please contact Andrew Waugh, Supported Living Interim Registered Team Manager on 07874641440

St Helens Borough Council | Jobs | Search here for your perfect career - Employee Benefits

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Full Job Description & Person Specification Documents are included with this advert.

This is an Enhanced Disclosure post

Employees can regularly work away from Council workspaces (including home or other locations), alongside required office-based working. The balance between remote and office-based working is determined at service level based on operational need.
We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.


"We ensure the staff who are supporting service users to live in their own homes provide this in a manner that is safe, caring, responsive, effective and well-led. I champion staff having career progression and ensure they are equipped with the right knowledge, skills and training to support our Service and achieve their full potential"

Andrew Waugh, Interim Registered Team Manager, Supported Living Service.


St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.

Important Information

If you would like to discuss the role before applying please reach out to us via the contact details provided.

Full details of the post is included with the attached Job Description and Person Specification.

You can access further application support and read up on our recruitment FAQs via our careers pages.

We reserve the right to close the advert early, should we receive sufficient applications and encourage you to apply early to avoid disappointment.

NOLAN Principles of Conduct in Public Life - All Council employees are required to abide by the ethical standards embodied by the 7 Nolan, Principles: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.

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Be scam aware: St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact recruitment@sthelens.gov.uk

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    Salary range

    • £25,185 per year