Commercial Category Manager Apprentice

Job summary

Kick-start your career with a rewarding apprenticeship – earn while you learn!

Are you ready to take your first step into the commercial sector?

Do you pride yourself on your communication skills and attention to detail?

If so, then we would love to hear from you.

This is a great opportunity to join the Driver and Vehicle Standards Agency (DVSA) Commercial Category team where you will learn new skills and gain a qualification.

This role combines learning and practical on the job training. At the end of it all, you'll have a level 4 qualification in Commercial Procurement and Supply. You’ll be fully supported to meet the learning requirements of the qualification.

Make no mistake, it’ll be hard work. You’ll need to be highly motivated, but we’ll help you balance your work and studies, better still, you will enjoy a host of great benefits.

The DVSA helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• make roads safer

• improve services for our customers

• make road transport greener and healthier

• harness the potential of technology and data

• grow and level up the economy

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA.

Job description

The purpose of this role is to provide DVSA with an exemplar commercial experience in line with Government Commercial Function (GCF) best practice.

The Commercial Category Manager will deliver an effective, and improving, commercial service covering all aspects of the commercial cycle, including pre-procurement and market engagement activity, procurement, and contract management and benefits realisation.

The role holder will be part of be an integral category team responsible for the end-to-end commercial cycle of a category/s. The role holder will support their team through the transition from a disaggregated approach to the commercial cycle to the full introduction of Commercial Category Management.

DVSA has the following categories:

• Goods & Services
• Estates
• Professional Services
• Digital services & technology
• Fleet & Travel
• Theory Test

This particular role will initially operate in a defined category, specific category will be assigned on appointment. We are looking for dynamic individuals and it is expected that over time staff will be able to operate in any given category.

Your responsibilities will include, but aren’t limited to:

• Supporting the leadership team as they work to embed the new DVSA Commercial Strategy and the introduction of a Category Management approach, and year on year improvements thereafter, this will include the development, planning, delivery, management, and continuous improvement of their assigned commercial category.
• Providing advice on the latest developments in public sector procurement in relation to their assigned category.
• Providing commercial guidance and advice to the business in relation to their assigned category.
• Using sound presentation and communication skills.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile.Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Essential qualifications:

1. Must hold 5 grade A-C/level 4 GCSE's to include Maths and English (or equivalent)
2. Must hold a level 3 qualification (e.g. 2 A Levels or extended BTEC)

You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Required experience:

To be successful in this role you will need to have the following experience:

• Experience of engaging and collaborating with a range of internal and external stakeholders.
• Ability to organise time and conflicting priorities.
• Excellent communication skills, both written and verbal.
• High level of attention to detail.

We are seeking an individual who can pick up new skills with ease, being able to organise your time effectively and balance your work and studies.

Eligibility

To be eligible for this apprenticeship, you must:

• Be aged 18 or over
• Must hold 5 grade A-C/level 4 GCSE's to include Maths and English (or equivalent)
• Must hold a level 3 qualification (e.g. 2 A Levels or BTEC)
• Have the right work in the UK.
• Not be in full-time education.
• Not be in receipt of funding for other learning programmes at the point of enrolment for this apprenticeship.
• Have valid and eligible residency status and be resident in the UK for 3 years before the start of the apprenticeship and meet the requirements for apprenticeship funding in Wales. If you currently hold or are working towards a similar qualification of the same level or higher, then you will not be eligible to apply for this vacancy. To be eligible for our apprenticeship vacancy, any qualifications previously held or currently being worked towards must differ in content so that this apprenticeship provides substantial new skills. Additionally, you must not already be over-qualified or over-experienced in this type of work.

If you apply and are found to possess the above: your application will not be considered; any offer of employment will be withdrawn, and your contract will be terminated.

This apprenticeship is expected to start April 2026 so the successful candidate will need to be available then.

Additional Information

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Qualifications

5 grade A-C/level 4 GCSE's to include Maths and English (or equivalent)
Level 3 qualification (e.g. 2 A Levels or BTEC)

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Managing a Quality Service
• Communicating and Influencing

Benefits

Alongside your salary of £35,663, Driver and Vehicle Standards Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Online test

Stage 2: Sift of CV and personal statement

Stage 3: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Online test

At this stage, you will be assessed against the following Success Profile elements:

1. Ability

After submission of the first stage of your application you will be invited to complete a Civil Service Management Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 26/01/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Stage 2: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV outlining your qualifications and a personal statement (1000-word count). When completing the CV candidates must provide full details of their eligibility qualifications and GCSEs within the qualifications section on the application form. Please provide evidence of your Experience of the following:

• Experience of working effectively as part of a team
• Sound judgement skills
• Ability to work to tight deadlines
• Interest/any understanding of the commercial life cycle

The sift will take place from Tuesday 27th January 2026.

Stage 3: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Seeing the Big Picture, Managing a Quality Service, Communicating and Influencing
• Strengths

You will also be required to create and deliver a presentation to assess Experience - Sound judgement skills. Guidance will be provided if you are invited to interview.

The interviews will take place week commencing Monday 16th February 2026.

This interview will be conducted in person at our Swansea office. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Should we receive a high volume of quality applications, we may invite a shortlist of the highest scoring candidates to interview. This means that some applications that meet the required standard could be placed ‘on hold’ after the sift and invited to interview if the vacant position(s) remain unfilled. You will be notified if your application is being put ‘on hold’ once the sift has been completed. Following interviews, any applicants remaining on hold will be notified by the panel of the next steps regarding their application.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Adam Cattroll
• Email : adam.cattroll@dvsa.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Role Profile Opens in new window (pdf, 186kB)