Commercial Pipeline Manager

FCDO Services

Milton Keynes MK19 7BH, UK

On-Site

Expires: Expiring in less than 2 weeks

Full time

£46,224 per year

Job summary

At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more.
Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.

Job description

Balancing quality and value is a real skill, and it's one shared by our Commercial team, who make sure we meet the needs of government customers. They're the specialists who shape services with expert insights, win work through expert bid management, and help us reach new customers each day. Now, you’ve got the opportunity to join them.

Understanding customer needs.

Winning exciting bids.

Knowing the impact of your work.

It all matters.

Champion our Pipeline Management and Commercial Reporting, feel its influence throughout the organisation

As Commercial Pipeline Manager, you’ll be owning, refining and championing our Pipeline Reporting capability delivering data led insights to inform the business, drive better decisions and manage commercial risk. You’ll be an expert in revenue pipeline management, commercial assurance processes, commercial metrics and have a strong background in commercial process continuous improvement. You will understand our core products and services and customers enabling you to provide the commercial insight and analysis for the organisation and all its future opportunities. You’ll educate customer and delivery teams on the insight and findings and influence action and measurable performance improvements developing understanding of and the value it can offer to them, creating buy-in across the business. As a representative of the Customer Relationships team, you’ll present the business-critical reports on a monthly basis, answering questions from a wide delivery audience.

Working closely with Strategic Relationships, Finance and Delivery, you’ll ensure that data handling is accurate. Together, you’ll produce comprehensive, transparent reports that inform decisions and action. You’ll work with the same teams to create weekly forecasts too, ensuring that these are uploaded to our CRM solution (Salesforce) in a timely manner. You’ll foster an environment that encourages scrutiny, advice and guidance. Always, you’ll be aiming to deepen and better your analysis, so that we can continuously improve.

What you’ll bring

You have recent, relevant commercial experience in sales, forecasting, reporting, planning/scheduling, pricing and governance in a customer focused delivery led environment. This is backed by a track record of delivering high-quality forecasts and annual revenue budgets. You’re proactive about driving continuous improvement.

You’re experienced at utilising customer and commercial data, CRM and data systems, tools and reporting to drive organisational decisions, performance and improvements. Plus, you’re adept at managing internal stakeholders’ input through opportunity funnel/pipeline to commercial completion and delivery, successfully setting expectations. You’ve achieved this through formulating accurate, concise, tailored and compelling reports to support new business and secure organisational buy-in. Always, you make sure to proof-check detailed documentation, translating and communicating complex information in a way that is easy to understand and engaging. You’ll also be comfortable presenting and influencing diverse audiences. Highly organised and detail oriented, you know how to adapt to competing priorities, reaching deadlines and results successfully.

It would be desirable if you had a degree or Level 6 qualification in Business Management, Finance or relevant subject. Exposure to private sector best practises, driving efficiency, lean working and continuous improvement would also be beneficial. As would work operating in a forecasting/planning or business intelligence or data analytics role in a variety of commercial delivery environments. We’d like to see experience of product, project and service delivery across a variety of industrial sectors, ideally including construction, estates, logistics, FM, ICT, professional services. Familiarity with IT tools for organisation performance, Salesforce CRM Analytics, and Tableau Cloud would be advantageous.

Discover the support you need to grow your career further

But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Clearance (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Vetting (SC) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

Person specification

Utilising customer and commercial data, data systems, tools and reporting to drive organisational action, decisions, performance, and improvements.

Managing internal stakeholders’ input through opportunity funnel/pipeline to commercial completion and delivery, successfully setting expectations, and managing problematic stakeholders.

Demonstrable track record of delivering high quality forecasts and annual budgets.

Formulating accurate, concise, tailored and compelling reports to support new business and secure organisational buy-in.

Proof-checking detailed documentation, translating and communicating complex information simply, succinctly and in a compelling way to engage and influence.

Highly organised, detail oriented, deadline and results driven.

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Communicating and Influencing
Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

Utilising customer and commercial data, data systems, tools and reporting to drive organisational action, decisions, performance, and improvements.
Managing internal stakeholders’ input through opportunity funnel/pipeline to commercial completion and delivery, successfully setting expectations, and managing problematic stakeholders.
Demonstrable track record of delivering high quality forecasts and annual budgets.
Formulating accurate, concise, tailored and compelling reports to support new business and secure organisational buy-in.
Proof-checking detailed documentation, translating and communicating complex information simply, succinctly and in a compelling way to engage and influence.
Highly organised, detail oriented, deadline and results driven.

We only ask for evidence of these technical skills on your application form:

Utilising customer and commercial data, data systems, tools and reporting to drive organisational action, decisions, performance, and improvements.
Managing internal stakeholders’ input through opportunity funnel/pipeline to commercial completion and delivery, successfully setting expectations, and managing problematic stakeholders.
Formulating accurate, concise, tailored and compelling reports to support new business and secure organisational buy-in.
Proof-checking detailed documentation, translating and communicating complex information simply, succinctly and in a compelling way to engage and influence.
Highly organised, detail oriented, deadline and results driven.

Benefits

Alongside your salary of £46,224, FCDO Services contributes £13,391 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role.
Annual leave starting at 25 days.
A culture encouraging inclusion and diversity.
A Civil Service pension.
Free shuttle bus available between central Milton Keynes and Hanslope Park

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific/technical skills.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

no personal identifying details
career history with key responsibilities
achievements
qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the technical/ job specific questions which are outlined in the application form.

Those that are successful will be invited to a Face to face interview on site at Hanslope Park.

At the interview you will be asked a blend of questions on technical/job specific skills and behaviours and will be required to prepare and present a presentation.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Salary range

£46,224 per year