Commercial Sales Assistant - Braintree District Council

Commercial Sales Assistant - Braintree District Council

Braintree District Council

Fixed Term, Full Time

From £26,622 to £29, 787 per annum (1 Year FTC)

Location: Braintree

Closing Date: 24th February 2026

Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this Commercial Sales Assistant role.

To apply please click here: Commercial Sales Assistant or visit https://www.braintree.gov.uk/join-our-team. Please DO NOT click the Apply button on the left.

The Opportunity:

We have an exciting opportunity for a Commercial Sales Assistant to join our Operations team on a fixed term contract for a year.

Taking responsibility for a portfolio of new and existing commercial waste customers, you will promote the Council's Waste and Recycling Services, supporting and advising businesses to think more sustainably about waste disposal and maximising recycling opportunities.

Playing a key part in improving customer experience and generating additional income, you will use a pro-active sales approach to meet targets and act as a main point of contact for customers, offering advice and assistance on a range of queries.

You will also liaise with the Waste Management team to ensure customer service standards are met, deal promptly with issues or queries, including the non-collection of waste, and provide administrative support to the Operations team.

Job Accountabilities

1. Develop and nurture effective working relationships with new and existing commercial waste customers in person, via telephone and email communication.

2. Gain a clear understanding of a customer's business waste requirements and present options to secure a new sale.

3. Ensure customers receive accurate and prompt quotations in order for them to make an informed decision to accept the service being offered by the Council.

4. Work closely with the waste management team to ensure that customers needs are continually met and they are receiving the service they have paid for.

5. Source new customers and promote the Council's waste and recycling services in order to achieve a new sale.

6. Negotiate the terms for a customer's agreement including opening and closing sales.

7. Liaise with third party suppliers as required.

8. Identify opportunities to upsell to enhance income opportunities.

9. Daily proactive contact of existing customer base and potential customers, maintaining records on Collective to ensure effective customer relationship management.

10. Work to specific income targets as set by line manager to meet the needs of the customer and business.

11. Provide administrative support to the Contracts & Projects Manager. Specific tasks to be allocated on a daily basis to meet customer needs and demands.

12. To take the lead in contact management to provide regular and effective solutions for customer, whilst opportunity spotting to generate income/make recommendations across services. This is face to face or cold calling.

13. Maintaining accuracy and ensuring that deadlines are met.

14. Organise meetings, prepare agenda and take minutes for meetings as directed by the Contracts & Projects Manager.

15. Develop and maintain various departmental information systems, e.g. databases, spread sheets, ensuring that up-to-date information is recorded.

16. Raise orders using eProcurement and process invoices.

17. Take a lead role in the delivery of specific activities (to be determined by the Contracts & Projects Manager).

18. Provide information, as required to enable annual and statutory returns to be completed.

19. Assist in relief duties in the absence of colleagues within the Business Support Team.

20. General Administration duties as directed by line manager.

About You: With proven sales experience, you will have great negotiation, interpersonal and communication skills, especially with telephone and face to face sales interviews.

You will be confident, self-motivated and proactive, with good team-working and organisational skills, along with experience of working in a busy office and the ability to respond positively to changing and conflicting priorities.

You will also be keen to meet customers and be able to develop and maintain excellent working relationships.

A full, clean driving licence and access to your own vehicle is an essential requirement for this role.

This is a fantastic opportunity to join our team as we introduce changes as part of the Government's Simpler Recycling regulations. We are committed to improving environmental issues and maintaining the district's clean and green operations is high on our list of priorities. If you are a customer-focussed sales professional who would love to play a part in this, we would love to hear from you.

For an informal chat about the role, please contact Debbie Horrey on 01376 557738.

Why choose Braintree District Council?

Braintree is an ambitious and dynamic Council and is becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the District located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community.

Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach, which is led by our employees, and are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Our people see the difference they make and how the work they do actively contributes to and encourages positive change in the local community.

We also offer some great benefits, including:

• Flexible working
• Hybrid working arrangements are available in this role (home/office based) subject to business need
• Local government pension scheme
• Learning and development for all employees
• Employee discounts at local businesses
• Employee recognition schemes
• Extensive health and wellbeing programmes, including discounted gym membership

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Find out more at https://localcounciljobs.gov.uk.

To apply for this role, click here: Commercial Sales Assistant or visit https://www.braintree.gov.uk/join-our-team. Please DO NOT click the Apply button on the left.

Closing date for receipt of applications: Midnight on Tuesday 24th February

Please Note-Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council.