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job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5581/Interview_record_-_July_2024.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5581/Intervie…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5583/Customer_Care_Advisor_JD_and_PS_2013.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5583/Customer…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5584/Application_Form.doc" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5584/Applicat…</a></li>
</ul>





An exciting opportunity has arisen to join Volair’s Central Membership Office as a Customer Care Advisor, supporting all Volair clubs across Knowsley in an office based environment.&nbsp;
As a Customer Care Advisor, you will be the first point of contact for both existing and prospective members. Your responsibilities will include:
<ul>
<li>Handling inbound calls, responding to live chat enquiries, and responding to emails</li>
<li>Resolving a variety of membership queries quickly and professionally</li>
<li>Providing accurate information on club facilities, programmes, membership options, and payment plans</li>
<li>Carrying out membership administration using computerised systems</li>
<li>Supporting customers with bookings and general queries</li>
<li>Maintaining up-to-date knowledge of Volair’s services, promotions, and activities</li>
</ul>
The ideal candidate will have excellent communication skills, strong IT competence, and experience in customer service or a membership-based environment. Experience using booking systems and handling payments or till operations is also desirable.
Please note: this is office-based call centre environment with incoming/outgoing calls, email, live chat, and administration systems.
Our membership office is open Monday – Friday 09:00am until 5:30pm.&nbsp; All available hours will be between those times.
Please be aware we reserve the right to close this vacancy early should we receive sufficient applications.

Knowsley Council

Casual Customer Care Advisor - Central

<ul></ul>





<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Join our Customer Service Centre team and play a crucial role in maximizing the resolution of customer inquiries at the initial point of contact. We're committed to achieving key objectives, including resolving up to 80% of queries on the first interaction, enhancing customer satisfaction, and minimizing the need for customers to make repeat calls in pursuit of resolution or action. Your contribution will make a direct impact on our commitment to delivering top-notch customer service!The Customer Service Advisor will be the first point of contact for all of the Council’s external customers, with enquiries/issues related to the following service areas:<ul>
<li>Adult Social Care</li>
<li>Community Occupational and Assistive Technology</li>
<li>Children’s Social Care for all across Northamptonshire</li>
<li>Births, Deaths &amp; Marriages</li>
<li>Blue Badge</li>
<li>General Enquiries</li>
<li>Councillor / MP Enquiries</li>
<li>Early Years</li>
<li>Schools &amp; Education Services</li>
<li>Adult Learning</li>
<li>Free School Meals</li>
<li>Highways &amp; Planning</li>
<li>Libraries</li>
<li>Council Tax and Benefits</li>
<li>Waste</li>
<li>Elections</li>
<li>Business Rates&nbsp;</li>
</ul><h2>Additional information</h2>You don’t need experience across all aspects of the job as that will form part of your development journey, but you will need experience of working in a team and in a customer focused environment&nbsp;as this is the central to the role.You’ll need to have a solutions driven and adaptable approach to working, thrive in a busy environment with a positive approach to challenges!Ideally you will have previous experience of working in a customer based&nbsp;Face to Face and Contact Centre environment. You will be able to smoothly manage different&nbsp;processes whilst being able use your own initiative to 'think outside of the box’.&nbsp;If you’ve got experience within West Northants Council&nbsp;, that’s great, but not essential; being adept at building relationships with key hiring managers and quickly developing an understanding of customer excellence is&nbsp;most important.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;Hear more from our Chief Executive, Anna Earnshaw, about <a href="https://youtu.be/lV0EfeUF4aU?si=zk_5W7HktpP-iZ5U" target="_blank">what its like to work at West Northants Council.</a>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Customer Service Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5262/Appointment_Form_December_2023.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5262/Appointm…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5263/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5263/Guidance…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5265/JD_-_Customer_Service_Advisor_Grade_E_-_April_2018.._V2.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5265/JD_-_Cus…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5266/Person_Specification_-_Customer_Service_Advisor_February_2025.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5266/Person_S…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5267/25_0574__release-a-vacancy-ecf-2025_Customer_Service_Advisor.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5267/25_0574_…</a></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 



An opportunity has become available in Customer Services. We are seeking to recruit a Customer Service Advisor to work from our Southport One Stop Shop which is currently based in The Atkinson – the post will be strictly office-based and extensive training will be delivered from our Bootle One Stop Shop, based in Stanley Road Bootle. &nbsp;&nbsp;&nbsp;
The successful candidate will predominately work from our Southport office, however there will be occasions when they will be required to work in Bootle.
This role will primarily be responsible for:
<ul>
<li>Offering face-to-face advice for a wide range of Council services</li>
<li>Providing customers with a high-quality customer service experience</li>
<li>Assisting with Council Tax, Blue Badge, Parking and Benefit enquiries</li>
</ul>
<ul>
<li>Ensuring all documents submitted by customers are thoroughly checked and scanned.</li>
<li>Updating various core databases and ensuring all aspects of General Data Protection Regulations are maintained.</li>
</ul>
While working in The Atkinson, most of the enquiries handled will be by appointment and drop-in arrangements are in place when working in Bootle One Stop Shop,
If your application is successful Interviews will take place at Bootle One Stop Shop, and we are looking to appoint with an August start date. &nbsp;
Interviews will be held week commencing 7th July 2025.

Sefton Metropolitan Borough Council

Customer Service Advisor - One Stop Shop

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5162/Privacy_Notice.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5162/Privacy_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5163/09082023_Recruitment_Information_Pack_FINAL.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5163/09082023…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5164/Job_description_and_Person_Specification_Template_November_2024.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5164/Job_desc…</a></li>
</ul>

Please apply by clicking the 'Apply Now' button below. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment.
If it is difficult for you to apply online please contact us at Human Resources, Runnymede Borough Council, Civic Centre, Station Road, Addlestone, Surrey, KT15 2AH.
Email: <a href="mailto:humanresources@runnymede.gov.uk" target="_blank">humanresources@runnymede.gov.uk</a>. or Telephone: 01932 425517.



Customer Services Adviser x 2
Annual salary £25,568 to £29,696 per annum for 37 hours per week
Are you a Customer Service professional looking for a new challenge with an ambitious and innovative Council? Are you passionate about delivering a first class service experience to your customers? &nbsp;If you are, then Runnymede Borough Council would like to hear from you.
About the Role
We are looking for two Customer Service Advisors to join our Customer Services Team based at the Civic Centre in the heart of Addlestone’s regenerated town centre.&nbsp; Here you will become part of a team committed to helping customers with their enquiries and supporting them when they access council services.&nbsp; As the first point of contact for most customers you will also become ambassadors for the council, demonstrating the passion for innovation that has made Runnymede successful.
About you
If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you.
You will be working in a fast- paced and demanding environment, so it is important that you are well organised and resilient, can remain calm, focussed, and professional irrespective of whether you are handling enquiries over the telephone, in person at the Civic Centre, or by e-mail or post. You will be handling enquiries across a broad range of Council services, and will receive specific training that will enable you to handle some services in more depth.&nbsp;&nbsp;
If you think that you have what it takes to excel in this role then we’d like to hear from you.
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.&nbsp; We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.&nbsp;
Benefits
<ul>
<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas.</li>
<li>Excellent Pension Scheme including access to Additional Voluntary Contributions</li>
<li>Free Parking</li>
<li>Training and development opportunities</li>
<li>Payment of one professional membership per annum</li>
<li>Cycle to work + further related discounts</li>
<li>Season ticket loan</li>
<li>Health insurance plan after 1 years’ service</li>
<li>Dental insurance plan after 3 years’ service</li>
<li>Mileage allowance</li>
</ul>
How to apply
To apply please use the apply link below.&nbsp;
Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information section.
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at&nbsp;<a href="https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2" target="_blank">humanresources@runnymede.gov.uk</a> or on 01932 425527 who will be able to assist you.
Closing Date: 26 June 2025
Interview Dates: 4 July 2025 and 7 July 2025
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

Runnymede Borough Council

Customer Services Advisers x 2

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5128/CCT_Full_employment_pack_2025.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/5128/CCT_Full…</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Customer Contact Adviser Location of work: Town Hall (On Site) with some Hybrid working by arrangement with the Contact Manager Salary: &nbsp;£26,346- £29,355 per annum pro rata Basis:&nbsp;Fixed Term Contract for 9 months – Wednesday – Friday
About the Role
We have an exciting opportunity for a motivated Customer Contact Adviser to join our supportive, fun &amp; friendly Customer Contact Team. Our key responsibility is to deliver a high-quality contact service to residents, other Council customers and internal clients across the range of channels available and to provide a source of quality information. Demonstrating that you are an innovative, supportive, positive, and a flexible person, you will be able to contribute towards our 5-year plan.
With full training provided, this is an excellent opportunity for you to progress your career in Customer Service
What will you do?
<ul>
<li>To act as the initial point of contact for enquiries covering a wide range of Council services, through all contact channels (telephone, face to face, email, social media and web).</li>
<li>Resolving enquiries and providing guidance to customers across all contact channels.</li>
<li>Deliver information in a succinct and confident manner.
</li>
<li>Understanding the customers' needs, escalating where appropriate and undertaking any follow up administrative work or system input tasks.</li>
<li>Confidently handling administrative tasks such as updating our website content, answering email/social media enquiries</li>
</ul>
 What will you need?
<ul>
<li>Proven experience in listening, extracting and assessing important information</li>
<li>Customer Service experience ideally in a call centre environment</li>
<li>Great verbal &amp; written communication skills</li>
<li>Ability to answer a high volume of calls and process information</li>
<li>Ability to work well under pressure and multitask</li>
<li>A desire to improve your skills, knowledge and experience</li>
<li>Microsoft and Excel office skills</li>
</ul>
Staff Benefits In exchange for your expertise, experience, and enthusiasm, we will offer you:
<ul>
<li>Support in continuing your personal development</li>
<li>Competitive contributions of 15% towards the LGPS pension scheme.</li>
<li>Access to a range of discounts including local and high street stores, and
</li>
<li>Salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.</li>
<li>A generous annual leave entitlement.</li>
</ul>
Additional Information For an informal discussion about the role, please email Lisa Apostolakis, Customer Contact Manager at <a href="https://www.surreyjobs.info/users/new.js?original_url=http%3A%2F%2Fwww.surreyjobs.info%2Fvacancies%2F480072%2Fexternal_links%3Findex%3D0" target="_blank">Lisa.apostolakis@reigate-banstead.gov.uk</a>&nbsp; and Rob Blaker, Lead Senior Customer Contact Adviser at&nbsp;<a href="https://www.surreyjobs.info/users/new.js?original_url=http%3A%2F%2Fwww.surreyjobs.info%2Fvacancies%2F480072%2Fexternal_links%3Findex%3D1" target="_blank">Rob.Blaker@reigate-banstead.gov.uk</a>&nbsp;
We are proud to support the guaranteed interview schemes for those meeting the essential criteria for the role, under the Disability Confident employer scheme for disabled candidates, and the ‘Veteran’s scheme’ for ex-armed forces candidates. Closing date:&nbsp;30 June 2025 Interviews:&nbsp;7th, 9th, 10th July
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative, and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. To find out ‘Who we are’ as a council please follow the link&nbsp;<a href="https://www.surreyjobs.info/users/new.js?original_url=http%3A%2F%2Fwww.surreyjobs.info%2Fvacancies%2F480072%2Fexternal_links%3Findex%3D2" target="_blank">here.</a>

Customer Contact Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4476/Applying_for_employment_Broxbourne_for_ATS_Sept__2015.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4476/Applying…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4477/4._Broxbourne_Job_Applicant_Privacy_Notice.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4477/4._Broxb…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4479/OO_-_Operations_Officer_Brox_Sport.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4479/OO_-_Ope…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4553/OO_-_Operations_Officer_Brox_Sport__17_.docx" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4553/OO_-_Ope…</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Operation Officer (Lifeguard) – (Ref: OO) FULL TRAINING AVAILABLE Salary up to £25,521.60 pa depending on hours worked &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Up to full time 40 hours per week, part-time hours also available
This could be the job for you… • &nbsp; &nbsp;Would you like to work in a vibrant team? • &nbsp; &nbsp;Operations Officer/Lifeguards benefit from varied working hours, which can easily fit around other commitments.&nbsp; • &nbsp; &nbsp;Are you a good swimmer and enjoy working in a sporting environment? • &nbsp; &nbsp;Are you interested in a career in the leisure industry?
Then come and join our friendly operations team at John Warner Sports Centre in Hoddesdon and Laura Trott Leisure Centre in Cheshunt. You will be helping your community within these centres by providing excellent customer services, so they can enjoy our facilities safely and to the highest standards of cleanliness. &nbsp;
What is required?
• &nbsp; &nbsp;You will need to be resilient, reliable, and conscientious. • &nbsp; &nbsp;Enjoy working as part of a team. • &nbsp; &nbsp;Have excellent customer care skills. • &nbsp; &nbsp;Have a friendly and effective manner. • &nbsp; &nbsp;You will need to converse at ease with members of the public in fluent English to provide advice. • &nbsp; &nbsp;Perform the safe manual handling, setting up and breaking down heavy equipment within operational guidelines. • &nbsp; &nbsp;You will need to be organised and be calm under pressure. • &nbsp; &nbsp;You will need to gain the ‘National Pool Lifeguard Qualification’, which can be funded by us (there is a payback of training fees if you do not qualify within the probationary period). • &nbsp; &nbsp;On qualifying you will need to pass regular competency tests. • &nbsp; &nbsp;You will need to pass a swim test which will be conducted at interview stage. • &nbsp; &nbsp;This role requires a disclosure and barring service check as it is working with children and vulnerable clients.
Broxbourne offers full training and development and career progression, all our current Operations Managers and Assistant Managers started out as Operations Officers/lifeguards so this could kick start your leisure career.&nbsp;
We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER).&nbsp; The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Previous applicants may not be considered.
Details and application forms for all job vacancies are listed on the Council’s website.
Application forms must be submitted online by 9 September 2025 quoting the above reference.
Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a>

Borough of Broxbourne

Operations Officers/Lifeguards

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4525/Customer_Service_Advisor_-_Job_Description.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4525/Customer…</a></li>
</ul>





Closing date:&nbsp;Sunday 22&nbsp;June 2025 Interview date:&nbsp;Week commencing 30 June 2025
Please apply via Winchester City Council's website or send your CV and covering letter to <a href="mailto:hrrecruitment@winchester.gov.uk" target="_blank">hrrecruitment@winchester.gov.uk</a>.
Customer Service we are proud of…That’s our goal.&nbsp;
This is an exciting role for someone who is passionate about delivering excellent customer service to the Winchester district. We are looking for a highly skilled and motivated Customer Service Advisor to work in our customer service team. The ideal candidate will need to be self-motivated, enthusiastic, organised, customer focused and a team player. You will also have the ability to communicate effectively both verbally and written at all levels, and to use your initiative to problem solve and find solutions.&nbsp;
Centrally based at our main Colebrook Street offices in Winchester you will be working in a busy fast moving reception and in our customer service center receiving telephone calls, face to face enquiries, email and web queries for all of the Councils main services, being the first point of contact for our customers.&nbsp;
Training will be provided but experience of working within a customer focused environment and a genuine desire to deliver an excellent service is required. Applicants will need to have excellent communication and IT literacy skills.
Working hours are 8:30am to 5pm Monday to Thursday and Friday 8:30am to 4:30pm with one hour lunch break.&nbsp;
If you’re looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:
<ul>
<li>Employer paid health cash plan</li>
<li>Salary sacrifice scheme for cars and bikes&nbsp;</li>
<li>26 days annual leave per year rising to 33 days - dependent on length of service</li>
<li>13 days additional flexi leave per year (subject to operational requirements)</li>
<li>Option to buy up to 5 days additional annual leave</li>
<li>Free parking (during work hours) at any Winchester Park and Ride</li>
<li>Membership to the Local Government Pension Scheme</li>
<li>Discounts at a range of major high street brands and the two leisure centres in the district</li>
<li>Season Ticket loans&nbsp;</li>
<li>Excellent working environment</li>
<li>Support for continuous professional development</li>
</ul>
For an informal discussion about the role, please contact Liz Moore, Customer Service Manage via email at&nbsp;<a href="mailto:LMoore@winchester.gov.uk" target="_blank">LMoore@winchester.gov.uk</a>.

Winchester City Council

<ul></ul>





General AssistantRP0134 10.5 hours per week(4 hours Wednesday, 4 hours Thursday, 5 hours every other Sunday)£13.02 per hour The Hive @ the Jim McDonald Centre is a busy community leisure facility offering sport &amp; leisure facilities to the whole community.As a hive of activity there is always something going on from fitness classes, sport groups, our centre run Birthday Parties and Children’s Holiday activities.We are looking for an enthusiastic and confident person to join our team. Expect to be making delicious coffees and serving cooked food. You will be responsible for ensuring high standards of customer service, and maintaining a safe and clean environment with good hygiene and end of day cleaning. There will also be additional hours available to cover holiday periods.It is essential you have experience of dealing with customers along with the ability to communicate effectively and converse at ease with our customers from the very young to our more elderly community.Closing date for applications is 6 July 2025.Assessments and interviews will be 15 July 2025. Keywords: Welwyn Hatfield Borough Council, The Hive, customer service

Welwyn Hatfield Borough Council

General Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4367/Science_Explainer__Saturday__-_JDPS_-_June_25.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4367/Science_…</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4368/Candidate_Pack_-_Place_Directorate_-_June_25.pdf" target="_blank">https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/4368/Candidat…</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



The Look Out Discovery Centre is a very popular visitor attraction with a hands-on science and discovery exhibition, gift shop, coffee shop and play area, set in 1,000 hectares of Crown Estate woodlands.&nbsp;
Help us deliver a great experience to our customers, and you will experience a great place to work.
<h3>About you…</h3>
You are enthusiastic, confident and reliable, someone who enjoys engaging with people of all ages and backgrounds. You thrive in interactive environments and have a genuine passion for helping children explore and enjoy science, whether this is working independently, or as a valued member of a supportive team.
You will take pride in providing an excellent visitor experience and assist children with hands-on science activities, ensuring their visit is not only fun and educational but also safe and well-organised.
<h3>About the team…</h3>
Located on the doorstep of the picturesque Swinley Forest, The Look Out Discovery Centre is a hands-on science centre dedicated to inspiring children to enjoy science through approximately 100 interactive science exhibits and discovery shows.
Our team is passionate about science and we work together to make every visit engaging and memorable. We support each other’s growth by sharing knowledge, refining our science show delivery, and lending a hand when challenges arise. As an Explainer, you will be part of a team that goes the extra mile to ensure every visitor enjoys a hands-on, exciting, and safe science experience.
<h3>Key responsibilities…</h3>
<ul>
<li>Present our science shows to booked groups and the public.</li>
<li>Host birthday parties in the science exhibition.</li>
<li>Welcome customers at the door, being sensitive and taking the initiative in assisting and caring for the needs of the visitors.</li>
<li>Maintain high standards within the exhibition, undertaking cleaning duties to ensure exhibits and facilities are clean and look their best.</li>
<li>Facilitate the experience of visitors in the exhibition, assisting in the operation of exhibits and helping visitors to gain a better understanding and advising of their educational content in an informal and non-threatening way.</li>
<li>Develop new skills through a programme of training and development.</li>
<li>Run children’s birthday parties and present shows or other activities that are on offer to the visitors.</li>
</ul>
<h3>Our benefits…&nbsp;</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service.</li>
<li>An inclusive and social working environment with a variety of staff networks.&nbsp;</li>
<li>Local government pension scheme.</li>
<li>Life insurance cover (linked to the pension scheme)</li>
<li>Regular opportunities for development with internal and external training courses.</li>
<li>To work on the doorstep of the picturesque Swinley forest.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing.&nbsp;</li>
<li>Sports and Social Club.</li>
<li>The opportunity to engage with a variety of customers and deliver great customer care.</li>
</ul>
*(pro rata for part time)
<h3>Our values</h3>
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting&nbsp;<a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;&nbsp;
<h3>Interview date</h3>
Interviews will be held week commencing the 30th&nbsp;of June.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?&nbsp;</h3>
For an informal discussion or to ask any questions about this role, please contact:&nbsp;
Julia Inglis-Taylor, Exhibition Manager, Phone number: 01344 354436
At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for&nbsp;more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Saturday Explainer

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Please apply online via the quick apply link provided.
No Cv required



Charity Shop Volunteer &nbsp; Be there when it matters as a Sue Ryder Volunteer &nbsp; As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.
The role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:
• &nbsp; &nbsp;Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • &nbsp; &nbsp;Sorting, labelling, pricing of stock • &nbsp; &nbsp;Greeting and helping customers • &nbsp; &nbsp;Serving customers on the till (training provided) • &nbsp; &nbsp;Maintaining shop displays, re-stocking, • &nbsp; &nbsp;Light cleaning/tidying duties to keep the shop inviting and well presented
More bespoke roles may include: • &nbsp; &nbsp;PAT testing • &nbsp; &nbsp;Upcycling • &nbsp; &nbsp;Social media and photography &nbsp; About you: • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Enjoy helping and engaging with customers • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be enthusiastic and pro-active • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Have the ability to work as part of a team • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be reliable &nbsp; Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.
We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.&nbsp; &nbsp; Please note - we do have a minimum age requirement in our shops of 18.&nbsp;
About Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. &nbsp; We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. &nbsp; *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* &nbsp; If you have any questions, please contact our team at&nbsp; <a href="mailto:volunteer.recruitment@sueryder.org" target="_blank">volunteer.recruitment@sueryder.org</a>&nbsp; or visit:&nbsp; <a href="http://www.sueryder.org" target="_blank">www.sueryder.org</a>

39 Customer Service Jobs