Committee and Senedd Business Support Officers

Welsh Parliament

United Kingdom

Hybrid

Expires: Expiring in 3 days

Democratic Services

Full time

£26,690 - £30,503 per year

Job summary

This is an exciting opportunity to work at the heart of Welsh democracy within the Senedd’s Business Directorate. You will be working directly with Senedd Members, senior officials, stakeholders and the public during an important time for Welsh politics.

As a member of the Senedd Business Directorate, you will be required to ensure that Senedd business such as support to Senedd Committees and Plenary, the Table Office, and the Independent Remuneration Board is managed smoothly and effectively and that Members of the Senedd and staff receive a high standard of service. You may also work with a team delivering strategic projects or developing procedural resources and parliamentary skills programmes.

The posts involve regular contact with Members of the Senedd and their support staff, staff of the Welsh Government, senior staff of the Welsh Parliament and a range of external stakeholders and committee witnesses.

These posts are part of a pool of similar Team Support roles in the Senedd Business Directorate, which include support for Plenary, the Table Office, the Independent Remuneration Board, strategic project delivery and the development of procedural resources and parliamentary skills.

Successful candidates may be required to move to such similar roles within the Senedd Business Directorate, according to business needs.

Job description

Key tasks:

Depending on the specific role you are allocated the tasks you will be required to undertake may include:

Meeting and greeting external witnesses and Welsh Government Ministers and their officials, and responding to any queries that they may have about the meeting (such as the format of the meeting and how to use translation equipment) both at physical and virtual meetings;
Support virtual and hybrid Committee meetings and internal meetings using virtual platforms (Zoom and Teams);
Working with the clerking team and other departments in the Senedd (such as Translation, ICT and Estates and Facilities Management) in making the domestic and technical arrangements for committee (and other) meetings and possible external visits;
General administrative tasks in relation to supporting Senedd Business
Issuing correspondence and managing a correspondence log;
Monitoring and managing committee mailboxes, responding to or forwarding on e-mails as appropriate;
Supporting social media content;
Updating webpages and intranet pages;
Responding to queries via telephone and e-mail;
Organising travel and meeting arrangements for Members of the Senedd and officials;
Distribution and collation of invitations/responses to consultation exercises;
Using the Senedd Business management system (SBMS) to publish documents on the Senedd webpages and to keep relevant webpages up to date;
Assisting the team with the development of papers and supporting team meetings which take place to manage the work programme of the committee;
Supporting the administration function of the Table Office including Cross-Party Groups and Written and Oral Questions;
Providing administrative support to the Independent Remuneration Board.
Providing administrative support for the Senedd’s procedures and parliamentary skills programme and resources.

The Job Description will develop with time and link with a Performance Development Review Plan.

Person specification

Job Specific criteria:

1. Organisational skills and agility - Excellent organisational skills with accuracy and attention to detail and ability to manage workload in a timely manner.

2. Communication skills - Excellent oral, written and online communication skills with the ability to work with a diverse range of people at all levels to provide a professional, friendly service, (these may include members of the public, Members of the Senedd and senior staff etc).

3. ICT skills - Experience of using Microsoft Office packages (e,g. Word, Outlook, Excel, Teams and OneNote) in a business or educational setting to a competent standard and an aptitude for learning to use new software packages.

Desirable criteria:

The following qualities are not essential for this particular post but have been deemed as desirable. These will only be taken into account in the event of two (or more) candidates acquiring the same score at either application or interview stage.

1. Social media skills - Experience of using social media in a business environment is desirable, though not essential. Full training will be offered to the successful candidate.

Benefits

Alongside your salary of £26,690, Welsh Parliament contributes £7,732 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Details of the Selection Process:
Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.

Closing Date for applications:
23:59 26 August 2026.

Your application must be submitted before midnight on the closing date.

You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Luke Griffiths
Email : Luke.Griffiths@senedd.wales
Telephone : 03002007588

Salary range

£26,690 - £30,503 per year