Communication Manager

Job summary

Crown Commercial Service (CCS) will become Government Commercial Agency (GCA) on 1 April 2026. Please visit our website for further details.

Insight into CCS - Webinar

Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes.

Call to action

Do you want to work at the centre of the Government Commercial Function, ensuring commercial colleagues across Government are engaged and informed? We are seeking an experienced Communications Manager to lead communications activity for the commercial function, as part of the newly forming Government Commercial Agency.

The successful candidate will build on the great work the team is already delivering to draw together multiple networks across the UK, delivering engaging events and delivering an inclusive and participative communication and engagement strategy to support the overall function strategy.

Job description

Job Summary

Working as part of a wider marketing and communications team function in the newly formed Government Commercial Agency (GCA), you will help strengthen how we communicate and engage with staff and stakeholders to illustrate our vision of creating value for the nation.

Key Accountabilities:

• Build and maintain strong working relationships with key stakeholders across the organisation, ensuring communications are coordinated, aligned and impactful
• Produce high-quality written content that can be used across multiple channels, including articles, news stories, briefings, speeches and digital content, such as social media for a range of audiences
• Support the delivery of virtual and in person events throughout the year including regional conferences, the annual GCF Conference and Awards and All Staff Calls.
• Manage social and digital communication channels to include producing digital and social media strategies and managing the GCF LinkedIn account.
• Oversee our GOV.UK publications and content to make sure it is relevant, well organised and up to date.
• Contribute to communications planning and help ensure activity is evaluated and learning is applied to future work
• Provide expert advice and guidance to colleagues across the organisation on communications matters
• Lead on the GCF Communications Knowledge Platform Transformation Programme and Digital Strategy.
• Support continuous improvement of the GCF networking platform to ensure content is relevant, up to date and engaging, looking for opportunities to develop and enhance the user experience for our stakeholders.
• Develop communication plans based on audience insight, using effective communication channels to engage audiences and maximise reach across our key GCF Staff Networks, identifying opportunities to increase membership and engagement.

Person specification

Essential Criteria (to be assessed at application stage):

• Experience working in both internal and external communications roles
• A track record of delivering communications activity that supports strategic objectives
• Excellent copywriting and content creation skills, with the ability to write clearly and engagingly for different audiences and channels
• Strong stakeholder management skills, with experience building relationships at all levels using a collaborative approach and commitment to working effectively across teams
• Good organisational skills and the ability to manage multiple priorities and deadlines, with experience using digital channels to reach and engage audiences

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Working Together
• Delivering at Pace

Benefits

Alongside your salary of £48,027, Crown Commercial Service contributes £13,913 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Valuing our people:

• Competitive salary
• Generous pension scheme
• A discretionary non-contractual performance related bonus
• Working remotely in addition to working in advertised office location
• Flexi time scheme (available for B1-B6) -
• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will rewardyour work.

Want to make a difference? Find out more about the rewarding work that we do in ourcandidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk

Working flexibly, delivering outcomes

CCS operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another CCS site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

Selection Process

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : The Recruitment Team
• Email : recruitment@crowncommercial.gov.uk

Recruitment team

• Email : recruitment@crowncommercial.gov.uk

Further information

Complaints procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
#CCS26

https://www.crowncommercial.gov.uk/careers-with-ccs