Communications and Engagement Officer

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Road, Glenfield, Leics LE3 8RA

Salary: £32,070 - £34,359 per annum (Pro rata for part time)

Working Hours: 37 hours

Contract Type: Fixed term until March 2029

Closing Date: Tuesday 7 April 2026

Interview Date(s): Thursday 16 or Friday 17 April in person at County Hall

We have a vacancy for a Communications and Engagement Officer (Grade 9) to deliver key comms and media to transform public transport in Leicestershire through the bus service improvement project. This is a government funded post, and an opportunity for someone to join our team on a 3 year contract (until end March 2029).

About the Role

We're looking for a experienced, proactive, creative and audience‑focused Communications and Engagement Officer to help deliver our bus service improvement programme. This is an exciting opportunity to shape high‑profile work that supports communities, strengthens local partnerships and enhances the council’s reputation.

In this role, you’ll plan, deliver and evaluate communications and engagement activities that make a real difference. You’ll work closely with colleagues across our Communications and Digital Team, as well as district, town and parish councils, community groups, businesses and national partners.

About You

To apply for this post, you must be able to

• Be educated to a level 4, or relevant experience.
• Have experience of working in a press office or marketing environment. Create high‑quality, audience‑focused content for media, digital and face‑to‑face channels.
• Build strong relationships with stakeholders, partners and media organisations. Have knowledge of digital and social media.
• Spot and escalate risks to reputation, using insight and evaluation to shape activity.
• Plan and deliver engagement events such as roadshows, meetings and community activities, out and about across the county.
• Manage a busy workload, adapt to changing priorities and work collaboratively across teams. Deliver effective communications and engagement activity that supports key council programmes.
• Uphold council values, brand standards while using resources responsibly.
  Our team is friendly, flexible and positive. We want to hear from people who want to make a difference to Leicestershire through high quality, informative communications that stand out.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Liz Goodman, Kirsty Nicolson or Kim Salt

Telephone: 0116 305 6274

Email: pressoffice@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us