Communications Manager

Job summary

Are you a creative communications professional who is passionate about making trusted information accessible and engaging? As Communications Manager for the House of Commons Library and POST, you'll play a key role in ensuring that MPs, their staff and wider audiences can easily discover and engage with the impartial research, analysis and information that supports parliamentary democracy.

Job description

Working within the Communications and Engagement team, you'll develop and deliver proactive communications campaigns, create compelling content across a range of channels, manage social media and newsletters, and identify innovative ways to promote the Library and POST's services and publications. You'll work closely with researchers, stakeholders and colleagues across Parliament to translate complex information into clear, engaging communications that resonate with diverse audiences.

This is a varied, fast-paced and rewarding role, offering the opportunity to work at the heart of UK Parliament, helping to ensure that reliable, impartial information remains central to democratic decision-making.

This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.

Find out more about working at the House of Commons.

Person specification

• Your excellent written and spoken communications skills enable you to present complex information in a clear, accessible, and engaging way to different audiences using your excellent communication skills and are committed to upholding the values of equality, diversity and inclusion at all times.
• You have experience of working with different communication channels and understand how different channels can reach diverse audiences in different ways. Your creative flair means that you can devise engaging and appealing targeted content. You rely on evaluation to adapt and improve your approach.
• You can plan and manage workstreams, projects or programmes of work. You are highly motivated and understand how to prioritise effectively. You deliver on outcomes by taking responsibility for resolving issues and making improvements.
• Your outstanding stakeholder management skills allow you to engage effectively with customers and colleagues. You have the confidence to negotiate and persuade sensitively.
• Your political awareness gives you a good understanding of reputational risk, and you are confident in acting impartially.

Benefits

Alongside your salary of £37,834, House of Commons contributes £10,960 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.

• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%

• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

CV & Criteria 1: To apply for this role, we would like you to write about a communications campaign you've taken a lead role on and that you are proud of.

In your answer to Criteria 1 (Communications Experience), please tell us:

• How you designed the content so that it was right for your audience.
• What did you do to make your content stand out?
• Which channels did you use and why? Which techniques did you use to evaluate your work
• If you could do it again, what would you do differently?

You have 500 words to tell us about your best communications work – we will use your answer to understand whether you meet the first criteria: communications experience. We want to hear about what you did, why and what the results were, so you may want to use the STAR technique help structure your answer. Please do read the application support pack before writing your application, as it will tell you more about what we are looking for.

When you access the application portal to apply, the criteria question as set out above will not be visible. Instead, you will be presented with a box labelled Criterion 1 – this is where you will insert your answer. Please refer to this job description or the application support pack and ensure you answer the question.

Once you have submitted your application, and the recruitment has closed, all candidates will also be asked to take an online verbal reasoning test.

If you are shortlisted for interview, the interview questions will be shared with you in advance.

Information Session

As part of the process, we will be running virtual information sessions on MS Teams for you to find out more about this role.

These sessions will be on:

• Tuesday 4 August, 15:00-16:00
• Wednesday 12 August, 13:00-14.00

To register to attend, If you are an internal staff member, please email Georgia Pearse (Recruitment Advisor) to receive the Teams invite.

Additional Information

Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : recruitment@parliament.uk

Recruitment team

• Email : recruitment@parliament.uk