Communities Manager - 7481

Title: Communities Manager

Contract Type: FTC until March 2028

Salary: £44,136 per annum to £49,116 per annum (Regional salary), dependant on experience

Grade: 9

Reporting Office: Manchester, Trafford

Working Location: Delamere and Winsford site offices

Persona: Site based

Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required

Closing Date: Monday 9th February 2026

Interview Dates: Wednesday 18th February2026

Role Profile - Communities Manager.pdf

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Communities Team at L&Q:

• This is a brand-new role that has been created to lead the Communities team on two major remediation projects in Delamere and Winsford in Cheshire.
• You will be focussed on leading the successful delivery of resident liaison activities on these sites where major works are happening in and around residents’ homes.
• The role will line manage two site-based Communities Coordinators, and you will provide visible best practice management for them across both projects.
• We are looking for someone with experience of line managing staff on fast paced resident focus projects in the built environment.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• We are looking for someone with a passion of delivering high quality communications, resident engagement and project planning. You will be able to actively problem solve, provide on the ground solutions, lead on complaints, and be comfortable dealing with challenging situations on site.
• Your ability to build and maintain effective working relationships with internal construction and project teams, as well as external stakeholders, will enable you to make the best use of L&Q resources and support the wider group strategy.
• The role will also get to collaborate with counterparts based in East and West London and be able to deputise for the Senior Communities Manager when required.
• Once the role is embedded, there will also be opportunity to get involved in our regeneration pipeline in the northwest and support projects with Communities insight and resident engagement.

What you'll bring:

• Proven track record of managing the delivery of major works, community development or investment activities – from inception to completion – on new build, regeneration, redevelopment or remediation projects.
• You will be an experienced people manager and be able to demonstrate experience of effectively managing site-based staff on challenging projects to contribute positively to high performance.
• You will have knowledge of leading effective communications associated with regeneration, remediation or development-based projects.
• Strong attention to detail, with the ability to source and present innovative solutions.
• Knowledge and experience of relevant legislation, tenancies and leases, and formal complaints.
• Strong track record of using project programme software, including developing complex programmes.
• Demonstrable stakeholder management skills, with the ability to influence and collaborate with a wider range of stakeholders.
• Experience of public speaking and chairing external and resident meetings.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

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