Community Ranger (Mortimer)

Job summary

As a Community Ranger, your primary responsibilities will include maintaining and facilitating access to recreation facilities for the community. You will engage with opportunities to generate income, answer community enquiries and strengthen community connections and communications. You will build meaningful relationships and volunteer involvement to contribute to the overall enjoyment of the visitor experience.

Job description

Key responsibilities & accountabilities

In this role, you'll have the opportunity to work with communities in your area, ensuring that everyone is welcome and recreational facilities are well maintained and appropriate for the communities they serve.

Here's a snapshot of your responsibilities:

• Be the face of Forestry England: you'll be a visible and welcoming presence for your local communities, working with them to ensure that the nation's forests are welcoming and meet the needs of all users.
• Maintain safe and enjoyable sites: carry out regular inspections of car parks, cycle routes, and recreational facilities, including play areas and litter management, so the forests you are responsible for are safe and enjoyable.
• Support operational programmes: help deliver projects using internal guidance and district plans to promote sustainable and responsible forestry practices.
• Ensure health and safety: Coordinate emergency procedures, provide first aid assistance, complete accident and incident reports, and adhere to health and safety guidelines.
• Promote responsible behaviour: deliver appropriate messages about responsible visitor behaviour and professionally manage and resolve potential conflicts.
• Collaborate with staff: support your colleagues to manage public access during planning and implementing land management operations.
• Manage stakeholder relationships: build strong relationships with external partners, tenants, and concession operators. Collaborate with local agencies, such as the National Park Authority Ranger team, to co-ordinate multi-agency work during peak times and reduce visitor impact and arson risks.
• Strengthen community engagement: develop community involvement and recreation opportunities that create meaningful connections between visitors and the nation's forests.
• Be inspiring: plan, lead, and safely manage volunteer groups and programmes connecting volunteers. and local communities with the nation’s forests.

And any other tasks, reasonably requested by your line manager.

Person specification

Skills, knowledge & experience

Essential professional and technical experience

• Experience of working in a public-facing role delivering high quality customer service requiring excellent spoken and written communication skills both in person and using a variety of digital platforms.
• Willing and able to work outdoors in all weathers and to carry out manual tasks.
• Practical experience of planning and delivering public engagement activities.
• Excellent team-working skills and can work with dispersed team members.
• Practical understanding of health and safety best practices and committed to a positive health and safety culture in an outdoor environment.
• Competent IT user with experience in MS Office suite of applications.

Desirable professional and technical experience

• Experience working with various social media platforms.
• Experience of project and contract management.
• Experience in working with volunteers

Qualifications

Essential

• Full UK driving licence
• A GCSE in Maths and English or functional skills equivalent.

Desirable

• HND or equivalent in land or recreation management, tourism or leisure or similar
• Emergency First Aid at work or similar
• Health and safety qualification

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service

Benefits

Alongside your salary of £30,105, Forestry Commission contributes £8,721 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

You will be assessed on experience, behaviours, and strength based questions during your interview.

The Behaviours being assessed at interview are –

• Seeing the bigger picture
• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : fcrecruitmentteam@forestryengland.uk
• Email : fcrecruitmentteam@forestryengland.uk

Recruitment team

• Email : fcerecruitment.grs@cabinetoffice.gov.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.services@forestryengland.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

Attachments

Forestry England Job Description - Community Ranger (PB6a) Opens in new window (pdf, 111kB)