Community Support Worker

Job Description

Organisation: Leicestershire County Council
Work Location: County Hall
Salary: Grade 9 - £32,070 - £34,359 Per Annum (pro rata for part time)
Working Hours: Monday – Friday, 37 hours per week
Contract Type: Permanent (X2)
Closing Date: Midnight on Sunday 27th April 2026

We are recruiting a small team to operate a permanent duty function for Operational Commissioning services in Charnwood and Melton. This advert is for two Community Support Workers to operate the service, please see separate adverts for the Team Manager and Social Workers that will make up the team.

The successful candidates will be motivated and experienced in Adult Social Care; able to make timely, legal, defensible assessments and decisions which best support the most vulnerable adults in Leicestershire. The duty team will cover Cognitive and Physical Disability; Mental Health and Learning Disability and Autism service areas.

Duty team staff will not hold a caseload but will support the immediate needs of new cases. You will be expected to work actively in the local community and manage risk effectively as part of the duty team and supported by the established managers and teams in the area.

Job Purpose

• Delivering excellent outcomes for people with Care Act eligibility, using the department’s operating model and ways of working to deliver excellence in social care.

About You

To apply for this post, you must:

• Hold a Level 2 in Maths and English and a relevant health/social care qualification, a full Level 2 or 3 qualification in adult social care, for example NCFE CACHE Level 2 Diploma in Care, or equivalent.
• Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
• Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
• Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
• Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
• Be able to work proactively individually but also as a team member.
• Have good prioritisation and time management skills and have a valid UK driving licence or access to a vehicle

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

A DBS enhanced check for a regulated activity is required for this post.

For more information or an informal discussion, please contact:

Aiden Neaves, Strategic Service Manager – aiden.neaves@leics.gov.uk
Tel: 0116 305 4832

Nina Manning, Strategic Service Manager – nina.manning@leics.gov.uk

Susan Callis, Head of Service- susan.callis@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us