Complex Assessment Team Manager - North West

JOB TITLE: Team Manager Community Neighbourhood Team

SERVICE: Adults - Older People and Disability

SALARY: PO7 £57,402 - £60,573 plus market supplement £3,000

Hybrid role – Newham Dockside E16 2QU

Closing date: 23 November 2025

WE ARE NEWHAM

We’re a vibrant, dynamic, culturally rich London Borough with a young population and limitless potential. We’re a challenging yet rewarding place for social work practise to flourish and we are steadfastly committed to our workforce being representative of the residents that we work with. We are taking coordinated, meaningful and focused action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We are taking positive actions to challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place for our residents, their families and carers to live, learn and thrive.

We are building a fairer Newham through investment, co-production and by continuously developing our Well Newham Approach practice model; which centres on Strengths Based and Outcomes Focused working.

About the job

We are looking for an Experienced Team Manager who has Local Authority Experience to join us at an exciting time as we transform our services and strive for excellence. You will be able to confidently lead and manage the performance of a team of social workers and social care officers and foster a culture of continuous learning and reflection of practice that inspires staff to give of their best in their roles. You will introduce, embed and continually improve performance at team level, ensuring that the quality of social work is consistent with established models of good practice. You will be responsible for ensuring that staff effectively support residents, their families and carers to maintain their independence through embedding the Well Newham approach.

Within the role you will be responsible for overseeing the professional standards of the social workers within your team, managing risk and performance ensuring compliance with all relevant legislation and statutory guidance. You will contribute to the strategic development of the service and from time to time will be required to cover for the Service Manager in his absence. You will be required to work with others across social care, integrated networks, hospital teams, voluntary and community sector and other agencies to share best practice and ensure consistency of approach.

About you

The successful candidates must be a Registered Social Worker or OT. If a key management role appeals to you with the opportunity to really make a difference to the people we support and you share our vision, then we want to hear from you.

We are looking for candidates who have strong management and leadership skills with demonstrable experience of delivering high quality interventions for residents, their families and carers, and experience of supporting practitioners to implement and embed excellent practice.

You will have sound understanding of Care Act interventions along with significant knowledge of Strengths Based Practice, Mental Capacity and Safeguarding Adults, including significant knowledge of risk and the current research and practice in this.

You will have experience of developing strong working relationships with partners in the voluntary, community and faith sector, health, and have experience of intervention and delivering support and interventions with residents. Excellent communication skills are critical and you will have demonstrable experience of working within multi-disciplinary settings and delivering and developing training for multi-disciplinary audiences. Finally, the successful candidate will have some demonstrable experience of using IT recording systems and data to monitor team activity, support quality assurance, and drive service improvement.

For more information, or an informal chat please contact Mark Wiles, Service Manager for Neighbourhood and Long-Term Services on 020 3373 0784 or mark.wiles@newham.gov.uk

Why work with us

We’ve been working hard to make Newham a great place to practise social work.

• A commitment to addressing disproportionality wherever we find it.
• We focus on reaching excellence.
• North East London Teaching Partnership links to enhance theory, practice and academic learning
• We offer genuinely flexible/hybrid working as long as residents are supported.
• Stability: 100% of our Senior Managers are permanent staff
• Oyster card/parking permit for business use.
• AMHP/BIA/PE training available
• Wellbeing service, leisure and discount benefits (Council scheme).
• Travel season ticket loan, cycle scheme,
• Local Authority pension.
• Fleet car – electric vehicle lease scheme

Please view JD here

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.