Compliance Performance Officer
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance
Salary: £44,110 - £49,140 per annum including Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Full Time, Fixed Term contract for 12 months
Workplace category: Hybrid
Attachments: Job Information Pack
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Compliance Performance Officer
Fixed term Contract – 12 months
About the role
The City of London Corporation’s Housing Property Services team is responsible for monitoring and maintaining statutory compliance across a housing portfolio of 3,024 homes within the Housing Revenue Account (HRA).
We are seeking a Compliance Performance Officer to provide interim cover within the Property Services team. The role is responsible for monitoring, examining and reporting on statutory compliance performance across housing assets, with a focus on supporting legal, regulatory and organisational assurance.
You will support operational teams, internal stakeholders and external contractors by interpreting compliance data, identifying trends and risks, and producing reports that inform service delivery, audit readiness and performance improvement.
What you’ll be doing
In this role, you will:
- Maintain and update compliance monitoring systems (such as Civica, Keystone or similar) to reflect planned and completed statutory inspections, servicing and remedial actions.
- Collect, maintain and analyse statutory compliance data across housing assets, ensuring data accuracy, integrity and consistency.
- Interpret compliance data to identify trends, risks and areas of noncompliance, escalating issues and supporting remedial and preventative planning.
- Produce regular and adhoc performance reports using Excel and other reporting tools to support management oversight and decision making.
- Support the monitoring of compliance related KPIs and provide data and insight that contributes to Tenant Satisfaction Measures (TSMs).
- Lead on planning and coordinating access arrangements for statutory inspections and remedial works, working closely with estate staff, operational colleagues and contractors to ensure access is secured.
- Liaise with contractors and internal teams to follow up overdue actions and support improvements in compliance performance.
- Support audits, assurance exercises and responses to internal or external regulatory queries.
- Contribute to the development and maintenance of procedures, data standards and system improvements that support effective compliance governance.
About You
You will bring:
- Experience collecting, maintaining and analysing compliance related data within a housing, asset, CAFM or compliance management system.
- An understanding of statutory compliance obligations within housing, such as fire safety, gas safety, asbestos management, legionella control, electrical safety or lifting equipment.
- Strong working knowledge of Microsoft Excel, including formulas, lookups and pivot tables, with the ability to produce clear and accurate reports.
- Experience working with large datasets and maintaining high levels of accuracy and attention to detail.
- The ability to work independently, manage competing priorities and respond to changing operational demands.
- Clear written and verbal communication skills, with the confidence to work with contractors, colleagues and senior stakeholders.
An IOSH Working Safely qualification (or equivalent Health & Safety qualification) is required for this role.
Why Join us
Working for the City of London Corporation offers the opportunity to contribute directly to the safety, quality and performance of housing services delivered to residents.
Within Property Services, you will play a key role in supporting statutory compliance, performance reporting and service improvement, while working as part of a collaborative and professional team.
We offer hybrid working, a supportive working environment and the opportunity to develop your experience in housing compliance and performance management.
This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain an Enhanced Disclosure & Barring Service check.
The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.
For further information or for an informal chat about the role, please contact: Fleur McNeil, Email: Fleur.McNeil@cityoflondon.gov.uk
Closing date: 23:59pm on 14 July 2026.
Interviewswill be held w/c 3 August 2026.
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To apply online please click the Apply online button below.
Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCCS1242if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
For more information on our categories for workplace attendance, please view our guide here.
We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.
Salary range
- £44,110 - £49,140 per year