Contract Compliance and Brokerage Manager
Job Description
Job Title: Contract, Compliance and Brokerage Service Manager
Salary: £63,393 – £73,167 per annum
Grade: H
Contract Type: Permanent
Working Hours: 37 hours per week
About the Department
Adult Social Care meets the needs and outcomes of those requiring care and support. It's focus is on preventing, reducing and delaying the need for care and support, whilst ensuring that those who do require support receive the solution they require. The role of the Contracts, Compliance and Brokerage Team is to ensure that support accessed through external provision is of high quality and value, sustainable, and fit for purpose.
About the Role
As Contracts, Compliance and Brokerage Service Manager, you will be responsible for:
- Lead the Contract Compliance Team to facilitate the successful delivery of outcomes for people using local services.
- Lead the Brokerage Team to ensure placements are appropriate and fees are negotiated robustly.
- Lead the Placements Team to ensure services are appropriately commissioned to comply with auditors’ requirements.
This role offers the chance to make a real difference by working in partnership with the external market and those who have care and support requirements to ensure that individuals can achieve the outcomes that matter most to them.
What We’re Looking For
We’re looking for someone who has:
- the ability to consider new and innovative ways of working that improve and enhance how the provider market can proactively develop approaches to key challenges - including an active role in preventing, reducing and delaying the need for care and support
- exceptional experience and understanding of the contracts, compliance and brokerage function in adult social care and can lead the team in meeting statutory requirements
- the ability to lead and develop a partnership relationship with providers and key stakeholders that enables trust and market sustainability
DBS Check: Enhanced level is required for this post
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only): 19th March 2026
Closing Date (Internal & External): 29th March 2026
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
Ceri Armstrong – Head of ASC Transformation and Commissioning
To view the Job Profile and Person Specification, please follow the link below:
Download Job Profile (PDF Document)
Application Requirements
As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
About us
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.
Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.
Our location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council
Salary range
- £63,393 - £73,167 per year