Contract Officer

An excellent role… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post

Are you passionate about compliance, health & safety, and delivering high quality housing services?
We are seeking a dedicated Contract Officer to play a vital role in ensuring the smooth and effective delivery of our fire safety and asbestos work, so that our housing stock remains safe, secure, and fully compliant with statutory and regulatory safety obligations. You will join a forward thinking local authority team and deliver on the supporting management compliance across our portfolio.

The Person We're looking for someone with experience of:

• Providing administrative and coordination support across fire safety and asbestos compliance programmes.
• Maintaining accurate records, managing asset data, and monitoring performance and expenditure.
• Tracking and reporting on performance metrics, quality assurance, and compliance testing.
• Managing and recording landlord compliance data and inspection outcomes.
• Acting as a first point of contact for customer queries and complaints, ensuring timely and effective resolution.
• Support the Contract Delivery and Quality Manager on fire safety programme responding to the team inbox enquiries
• Close a high volume of FRA actions and meet high set targets
• Manage the administration of programmes, attending meetings and taking accurate minutes, ensuring agendas and relevant items for agendas are prepared in advance and ensure that follow-up action is taken, as required.
• Maintain comprehensive records on the Council’s landlord compliance statutory and regulatory obligations per property, ensuring they are accurate records and held in accordance with policies and procedures.
• Track compliance progress weekly, reporting any slippages or issues immediately, liaising with service providers and stakeholders accordingly to rectify issues arising.
• Administration of and drafting responses together with supporting data for Freedom of Information requests.
• Manage and maintain the key management system and keys contained therein. Issue, record and receive keys to and from various stakeholders on a regular basis. Order new keys as necessary to maintain adequate stocks.

Why join us?

We know people achieve their best when they feel valued. At Brent, you’ll benefit from:

• Up to 33 days annual leave (depending on length of service) plus bank holidays
• Excellent pension with generous employer contributions (LGPS)
• Hybrid and flexible working options available for most roles
• Supportive family-friendly policies for parent, guardians, and carers
• Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
• Financial support such as education sessions, childcare deposit loans, and season ticket loans
• Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
• Learning and development opportunities to help you grow your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment

To learn more about our benefits, visit Our offer to you.