Contract Support Officer - FM Services

Job Description

Are you ready to join a team who excel in providing vital contracted services to our customers? If you do, then you would be really well-suited to join the Contracts Team where we deliver first class Facilities Management Contracts to our customers within a fast-paced environment, working with our friendly and supportive colleagues.

The Contracts Team oversees services provided to schools and other ESCC buildings, such as Cleaning, Waste and Recycling, Caretaking Services, Grounds, Catering, and other smaller provisions. The role will initially be focussed on Cleaning, Caretaking Services, Waste and Recycling however as we are a small team, collaboration between all services is essential to ensure excellent service delivery.

As a Contract Support Officer, you will make a real difference to our team by providing administrative support and strong monitoring values. Do you have a can-do attitude when faced with unexpected situations as no two days are the same?

You will provide monitoring reports and evidence collection for our Officers to support them in managing the contract delivery against East Sussex County Council Contracts Key Performance Indictors.

We are looking for candidates who:

• Are self-motivated and has a positive attitude
• Have skills for working with Microsoft Office Applications
• Are flexible to work around service needs.
• Has the ability to meet the travelling requirements of the role.

Please download the job description and person specification for more information.
We warmly welcome applications from all sections of the community. We particularly encourage those from groups that are underrepresented in our current workforce:

• People from black and ethnic minority backgrounds;
• People under 30 years of age.

We are working towards recruiting a workforce that reflects our community, because we recognise the value of diverse perspective and experiences.
Details about building accessibility for County Hall are available on our website:https://www.eastsussex.gov.uk/contactus/visit-council-buildings/county-hall
If you have any questions about the building accessibility for the building this role is based in, please contact the hiring manager.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For guidance on how to write an application see our how to apply page and our statement on the use of AI.
Interviews will take place in person at County Hall, Lewes. Interviews will be taking place on 25 and 27 November 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date to interview you.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.
This role offers a unique blend of both working from home, as well as visiting schools and non school buildings, this role will help to shape the future of recycling for our schools.We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
For an informal discussion about this opportunity contact Claire Smith, Contracts Manager, FM Services, claire.smith@eastsussex.gov.uk to request a MS teams call or phone call.Choose East Sussex!

About us

Additional Information
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.