Control Officer

Control Officer

37 hours per week, Permanent

£28,598 - £32,597 per annum

If you are looking for an exciting career opportunity, come and join our Revenues and Benefits team as a Control Officer. We are looking for an ambitious, enthusiastic and reliable person to join our team.

Working within our Control Team you will have the key role of maintaining our database application and associated key tasks.

You will be able to demonstrate the ability to work on your own initiative and to work with others as appropriate.

About you

The successful candidate will:

• Carry out the Council Tax, Business Rates and Housing Benefit annual billing process for the 3 councils maintain the system for use by the Revenues and Benefits team and other council departments
• Resolving user issues on other applications such as Microsoft 365. Triage user issues and escalate to the ICT helpdesk where necessary
• Responsible for the financial reconciliation of all cash handled in relation to Revenues and Benefits
• Manage and administer the DWP ‘Searchlight’ and Transfer Your Files (TYF) systems
• Record and respond to Freedom of Information requests and Subject Access Requests on behalf of the 3 councils
• Deliver projects to time and budget as per the departments service plan
• Assist in scheduling of reports and compiling information for the completion of statutory Government returns and extracts

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Excellent pension scheme with employer contributions
• Generous annual leave entitlement with options to purchase additional annual leave
• Committed training programme and development opportunities
• Onsite nursery with 20% staff discount
• Discounted Gym and swim membership
• Health and Wellbeing support and a Free Employee Assistance scheme including access to counselling services
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and the Kaarp discount scheme

We are an employer that values face to face communication, collaboration and connection, therefore all our roles have an office-based requirement with some agile working as part of the role.

Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

To discuss the post or for further information, please call Nicky Andrews on 01386 565247

Closing date: Sunday 2 November 2025

Interview date: Friday 7 November 2025

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.