Crisis and Resilience Fund Manager

Job title: Crisis and Resilience Fund Manager
Grade: BR13
Salary: £46,952 - £50,867

Contract: Full Time (fixed term contract until 31/03/2029)

Working hours: 36 hours per week
Working pattern: Mainly office-based due to frontline duties

Join us in making a real difference for Bromley residents.

We are looking for a caring, motivated and experienced manager to join our Crisis & Resilience Fund service. This is a rewarding opportunity to lead an important frontline service that helps residents at difficult times, making sure support is delivered fairly, promptly and with compassion.

You will be joining a small, friendly and supportive team where your ideas, leadership and expertise will really matter. This is a role where you can make a big impact on the lives of our residents, helping shape a service that supports people through crisis while promoting longer-term resilience and stability.

We are looking for someone with experience of, assessing and processing Discretionary Housing Payment applications, knowledge of welfare benefits and related discretionary support. You will need strong decision-making skills, sound judgement, and the ability to lead a team that delivers high-quality, consistent and resident-focused outcomes.

This role is mainly office based due to the frontline nature of the service. Regular office presence is important to support day-to-day operations, provide visible leadership to the team, respond to urgent issues and help ensure residents receive a responsive and effective service.

Apply now to help us support households, strengthen resilience and deliver high quality services across Bromley.

Interviews will be held week commencing 13th July 2026

Applications will be assessed based on the criteria set outin the Job Description and Person Specification, which can be found here.

For more information or an informal discussion about the position please contact either, Tessa Wilson, Tessa.Wilson@bromley.gov.uk or Michelle Greenaway, Michelle.Greenaway@bromley.gov.uk

We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment.

We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts.

Please note that we do not accept CV submissions from permanent recruitment agencies. If you are a candidate and would like to contact the Recruitment Team regarding the application process, please email Recruitment.Team@bromley.gov.uk. Please note we do not accept CV submissions emailed tous, please apply using the 'Apply now' button on our website.