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Customer Operations Adviser

Customer Operations Adviser

locationEsher, UK
remoteOn-Site
ExpiresExpires: Expiring in less than 4 weeks
Customer Service
Full time
£30,032 per year

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it’s such an important part of the process.

https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form

To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.

Customer Operations Adviser

12-month fixed term contract

ost number: PRN000373

Grade: S4-S6 Bar 25

Starting Salary £30,032

Do you have effective customer service skills, a professional telephone manner and accurate admin skills?

Are you energetic and self-motivated?

Are you looking to grow in your next career move?

Well, in your new role as a customer operations adviser working with us, you will enjoy working in a close-knit team to deliver and maintain the highest levels of customer satisfaction.

You will be assisting customers with access and information across a wide range of council services.

Your hours of work will be Monday- Thursday 8.45-5pm, Friday until 4.45pm, based at our office in Esher. Home working is also available. You will receive all the training you need to succeed.

If you’re interested in a career with the council, this is a great way to progress. We will invest in your learning and development to help you achieve your goals. Other benefits include:

  • 23 days holiday
  • Free car parking
  • Home working
  • Cycle to work scheme
  • Annual health check
  • Contributory local government pension scheme

For more information about the role please contact Grace Fry, Customer Operations Manager: gfry@elmbridge.gov.uk

Closing Date: 01 August 2025

Interviews: W.C 11th & 18th August

Salary range

  • £30,032 per year