Damp & Mould Surveyor

Job Description

Organisation: London Borough of Waltham Forest

Salary: PO5 £50,574 - £53,607

Market Supplement: A Market Supplement may be considered dependent on skills and experience.

Contract Type: Permanent

Working hours per week: 36

Application Deadline: 08/09/2025

Proposed Interview Date: TBC

Reference: 1846

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

We are currently seeking two dedicated Specialist Damp & Mould Surveyors to join our dynamic and growing Housing Directorate. This is an exciting opportunity to play a key role in improving living conditions for our residents by tackling one of the most pressing issues in social housing. The successful candidates will bring expertise, attention to detail, and a passion for delivering high-quality service, contributing directly to our commitment to safe, healthy, and well-maintained homes. A Market Supplement may be considered dependent on skills and experience.

This is a key role focused on improving the condition and safety of our housing stock while delivering a high-quality, resident-focused service.

As a Specialist Damp & Mould Surveyor, you will be responsible for assessing and resolving damp, mould, and associated maintenance issues across our housing portfolio. You will play a critical part in supporting our Repairs Partnering Team, ensuring that contractors, consultants, and partner agencies deliver repairs to the highest standards meeting all compliance, specification, scheduling, and budgetary requirements.

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Key Responsibilities:

• Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.
• High level of resident engagement to understand and document their concerns regarding their home.
• To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims.
• To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.
• To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items.
• Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.
• Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.
• As required support other surveying functions within Housing Assets.
• Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.
• Collate process and analyse complex information. Ensure all required records and information are maintained correctly.
• Challenge customers’ practice and minimise risk, referring concerns to line manager.
• Conducting regular site visits and maintaining comprehensive digital records.
• Producing detailed reports and updating the asset management database.
• Taking a proactive approach to addressing disrepair cases, always putting residents at the centre of the service.
• Collaborating closely with our Building Safety Operations and Building Safety Compliance teams to ensure homes meet all safety regulations and compliance obligations.
• This is an exciting opportunity to make a tangible difference to the lives of our residents and to contribute to our ongoing commitment to safe, sustainable, and well-maintained homes.

Knowledge, Skills and Experience:

• Experience of administering building contracts.
• Experience of administering partnering contracts.
• Experience of building surveying in residential environment
• Experience of Stock Condition Surveys
• Experience of HHSRS assessments
• Experience of liaising with residents
• Knowledge of Asbestos Regulations.
• Housing legislation and regulations with particular reference to repairs, maintenance
• Project Management Skills
• Applying Health & Safety, Customer Care and Communications policies appropriately
• IT literate, particularly with Microsoft Office, Word, Excel.
• Good report writing skills

Indicative Qualifications and Requirements:

• Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area
• Evidence of Continuous Professional Development
• Experience in working for a social housing landlord in either a local authority or a housing associatio

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

Satisfactory standard DBS check;

Suitable driver’s license desired;

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contactSharon-Leigh Gordon, Assistant Director of Housing Repairs & Planned Works at Sharon-Leigh.Gordon@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.