Data Tracking Officer

We are looking for a proactive and motivated Data Tracking Officer to join our Young People’s Participation team. In this vital role, you’ll help ensure that every young person aged 16–19 (and up to 25 for those with SEND) is supported into education, employment, or training by accurately tracking their destinations.

This is a 1 year Fixed term contract to cover maternity, working 23.50 hours per week

The role

As a Data Tracking Officer, you will:

• Track young people’s destinations through phone calls, texts, emails and home visits.
• Maintain accurate records on the Core+ CCIS database.
• Support statutory data collections (such as the September Guarantee and Activity Survey).
• Provide information and updates to internal teams, external agencies, and partner organisations.
• Produce reports to support ongoing tracking and service planning.
• Handle telephone and email enquiries coming into the service.

This is a flexible role where you’ll work across different settings and engage directly with young people and families. A driving licence and access to a vehicle is essential for carrying out home visits.

The Ideal candidate will have :

• Minimum Level 2 qualification (including English and Maths).
• Background in Children’s or Youth Services.
• Experience with data entry and customer-facing roles.
• Understanding of Data Protection, Safeguarding, and confidentiality.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong communication, interpersonal, and organisational skills.
• Ability to build rapport with young people and stakeholders.
• Attention to detail and ability to identify support needs and refer appropriately.
• Full driving licence and access to a vehicle (essential).

Please ensure that you download and read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Hybrid Working - Attendance requirements to the designated workplace

A minimum of 1 day per week to be spent in designated workplace or undertaking work outside the home in line with the requirements of the post (for example, home visits)

Contact Details for an Informal Discussion:

If you have any questions, or would like an informal discussion about the role, please contact : Laura Meloni - laura.meloni@portsmouthcc.gov.uk

Interview date:24th & 25th March 2026

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

As part of your application, we ask that you complete apersonal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills.This might be through qualifications or descriptive examples from your work / personal experience.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

We are committed to offering an interview to all those candidates that qualify under our corporate commitments and meet the minimum criteria, however, for roles that receive a large number of applications, we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. We are unable to offer sponsorship for this role.

Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. It is also committed to promoting quality childcare across the city that works to improve outcomes for children.

Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.

Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.