Delegated Manager

Job summary

Do you hold all current UK Car, LGV and PCV licence categories?

Have you demonstrated the ability to deliver feedback, coaching and development to address deficiencies and improve performance?

Can you meet targets and objectives in line with time, cost and quality standards?

If so, we’d love to hear from you!

The post holder will lead and provide line management support to a widely dispersed team of ADI/Delegated Supervisors/Examiners. The primary role of these staff is to assess the ongoing Standard of people who are authorised by DVSA as Approved Driving Instructors as well as Delegated/3A/Mod 4 examiners/assessors ensuring standards of instruction, assessment and procedures delivered to the public is at a satisfactory level and will not compromise the road safety of individuals or the wider public.

The role covers the management of a wide range of duties including Delegated Supervision, MOD Supervision, Delegated Compliance Audit, 3a Assessor Supervision, CPC Mod 4 Assessor Supervision, CPC Mod 4 Compliance Audit, 3a Compliance Audit, Car Tests, ADI Part 2/3 tests, Standards Checks, ORDIT (Official Register of Driving Instructor trainers), Fleet inspections/accreditations, depending on qualification status. These activities are at DVSA operated sites and third-party premises across a wide geographic network. Regular quality control supervision of ADI/Delegated/3A examiners will ensure a uniform and consistent standard of assessments are delivered by your team.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

The post holder will deliver other enforcement activities such as Delegated/3a/Mod4/ADI examiner duties dictated by business needs, ensuring delivery of high quality, efficient and effective services which will contribute to the success of the Enforcement Directorate.

Your responsibilities will include, but aren’t limited to:

1. Demonstrate leadership and provide line management, development, motivation and technical support to a widely dispersed team of Enforcement Delegated/3A/Mod4/ADI examiners, to ensure delivery of objectives.
2. Lead and motivate their team by role modelling knowledge and behaviours through support, guidance, technical skills and advice to establish excellent team engagement and performance
3. Contribute to the identification of best practice and to take ownership for communicating and implementing these within own team.
4. Monitoring performance, training, mentoring, and coaching of individuals, preparing/reviewing Personal Development Plans (PDPs) and identifying training needs
5. Set clear performance expectations, monitor delivery to ensure achievement of desired outcomes.
6. Ensure that recognised control procedures and practices are maintained throughout the Enforcement Delegated/3A/Mod4/ADI examiners duties through regular quality monitoring.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience and licences:

• Holds all current UK Car/LGV/PCV licence categories.
• Holds a UK warrant card enabling the conduct of Car, LGV and PCV category tests.
• Holds the required qualification to supervise Car, LGV and PCV category tests (including ADI examiner qualification).
• Demonstrated ability to deliver feedback, coaching and development to address deficiencies and improve performance.
• Experience of meeting targets and objectives to time, cost and quality standards.
• Strong data‑analysis skills, including the ability to interpret information to support sound decision‑making.
• Experience supporting or leading projects, including implementing new processes, systems or operational improvements.
• Experience using digital tools and platforms to monitor performance, complete audits, or support remote working.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Frequent travel to other offices will be required, which may involve overnight stays.

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Licences

•Holds all current UK Car/LGV/PCV licence categories.-category B, C and D
•Holds a UK warrant card enabling the conduct of Car, LGV and PCV category tests.
•Holds the required qualification to supervise Car, LGV and PCV category tests (including ADI examiner qualification).
More information on the required licences can be found:
https://www.gov.uk/guidance/employing-delegated-examiners-your-role-and…
https://www.gov.uk/guidance/provide-driver-cpc-part-3a-off-road-exercis…

You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Developing Self and Others
• Managing a Quality Service
• Making Effective Decisions

Benefits

Alongside your salary of £35,663, Driver and Vehicle Standards Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

This includes:

• a generous annual leave entitlement
• attractive pension options with an employer contribution of 28.97%
• flexible working
• good career development opportunities
• a variety of career paths
• inclusive working environments and much more to support a healthy work/life balance

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

At sift, you will be assessed against the following Success Profile elements:

• Experience - you will be asked to provide a CV and personal statement (1000-word count). Please provide evidence of your Experience of the following:
• Skilled in leading remote teams to deliver high‑quality results through data‑driven oversight and problem solving.
• Your ability to coach, develop and support others.
  
• Experience of meeting targets and objectives to time, cost and quality standards.
• Your knowledge and understanding of driver, rider and vocational training and testing.

The sift will take place week commencing 23/03/2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Changing & Improving, Developing Self & Others, Managing a Quality Service and Making Effective Decisions.
• Strengths

The interviews will take place week commencing 13/04/2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Rob Kempster
• Email : Robert.kempster@dvsa.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Delegated Manager JD Opens in new window (pdf, 162kB)