Delivery Manager

Job summary

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing, and assessing intelligence, and then work with a range of partners including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you'll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

Job description

As a Delivery Manager, you’ll lead the delivery of complex digital, data and Artificial Intelligence (AI) enabled products that contribute directly to protecting the UK. Working within multidisciplinary product teams, you’ll ensure tools, platforms and services are delivered securely, reliably and in line with operational need.

You’ll take ownership of delivery across one or more products, working closely with product leads, engineers and designers to plan work, manage priorities and maintain momentum. You’ll be accountable for delivery outcomes, delivery plans, managing risks and ensuring teams are set up to succeed in demanding and fast moving environments.

Much of the work sits within our mission and data landscape. You’ll oversee delivery of mission services, data platforms and decision support tools, where security, ethics and operational resilience are as important as pace and innovation.

Day to day, you’ll lead delivery methods, maintain delivery plans and Risk, Assumptions, Issues and Dependencies Logs (RAID logs), and actively manage dependencies across teams and suppliers. You’ll engage with stakeholders at multiple levels, providing clear updates on progress, risks and options, and supporting informed decision making.

The scope of the role is deliberately broad. You’ll work across multiple teams and workstreams, engage with supplier partners and contribute to delivery oversight across the wider portfolio. You’ll also line manage Associate or Graduate Delivery Managers, supporting their development and helping build delivery capability across MI5. With strong organisational support and opportunities to develop further, this role offers the chance to play a key leadership role in some of the most important digital delivery work in government.

Person specification

You’re an experienced delivery professional who is confident leading teams, managing complexity and taking accountability for outcomes. You have experience delivering digital or technology enabled work in complex environments and are comfortable making decisions under pressure.

You work effectively with a wide range of people and communicate confidently with technical teams, product leads and senior stakeholders. You can manage expectations around scope, risks and timescales, planning rigorously while adapting delivery approaches when circumstances change.

You have a strong understanding of Agile and product centric delivery approaches and know how to apply them in practice. While you don’t need to be a deep technical specialist, you’re comfortable working in data or software intensive environments and understand the delivery considerations they bring.

You’re also a people leader. Supporting and developing others matters to you, and you create an environment where teams feel trusted, accountable and empowered. You’re motivated by improving ways of working, delivering meaningful outcomes and contributing to work that directly supports national security.

Benefits

You’ll receive a starting salary of £73,222 plus other benefits including:

• 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays
• opportunities to be recognised through our employee performance scheme
  dedicated development budget
• interest-free season ticket loan
• excellent pension scheme
• cycle to work scheme
• facilities such as a gym, restaurant, and on-site coffee bars (at some locations)
• paid parental and adoption leave

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:

1. An initial online application form including pre-screening questions to ensure you meet our eligibility criteria
2. Online Situational Judgement Test (SJT) rating the appropriateness of your responses to a series of short scenarios. The
3. SJT tests criteria important for all roles in our organisation
4. In-person interview, assessing delivery experience, leadership capability and judgement aligned to the role
5. If successful, you will receive a conditional offer of employment

Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : The Recruitment Team
• Email : careers@recruitmentoffice.org.uk

Recruitment team

• Email : careers@recruitmentoffice.org.uk

Further information

https://www.mi5.gov.uk/careers