Delivery Manager

Job Description

At the London Borough of Harrow, we are on an exciting journey of transformation—and we’re looking for talented Delivery Managers on a Two-Year Fixed Term Contract to help shape our future.

This is a fantastic opportunity to play a key role within our Portfolio Management Office (PMO), leading and supporting projects that genuinely make a difference to our residents. Working across a diverse portfolio, you will help identify, shape and deliver high-impact change initiatives that improve services, drive value for money, and strengthen delivery confidence across the organisation. You will take ownership of projects at different stages of the lifecycle—from early discovery and planning through to delivery, implementation and embedding into business-as-usual. Working in a collaborative, matrix-managed environment, you’ll engage with colleagues across the Council, ensuring projects are well-defined, effectively governed and delivered to time, cost and quality expectations.

At higher grades, you’ll lead increasingly complex and high-profile programmes, influence senior decision-making, and contribute to strengthening Harrow’s overall project delivery capability.

If you are passionate about delivering meaningful change, enjoy working in a fast-paced, supportive environment, and want to be part of a council committed to innovation and excellence, we would love to hear from you.

You are a proactive, solutions-focused delivery professional who thrives on bringing structure, clarity and momentum to complex work. You are comfortable navigating ambiguity, building strong relationships, and working collaboratively to turn ideas into tangible outcomes. You will bring a solid understanding of project management principles and the ability to apply them in a practical and flexible way, including:

• Planning and delivering both smaller workstreams and large, strategic programmes
• Managing risks, issues and dependencies effectively to keep delivery on track
• Engaging confidently with a wide range of stakeholders across the organisation
• Producing clear, insightful updates and influencing decision-making at all levels
• Taking ownership, showing initiative, and driving meaningful improvements for residents and services

At more senior levels, you will also demonstrate:

• Experience managing complex programmes and delivery environments
• Strong governance leadership and decision-making support
• The ability to coach and develop others to build delivery capability

Above all, you share Harrow’s values—Working Together, Driving Delivery, and Shaping the Future—and are committed to making Harrow a great place to live, work and visit.

For more information, please refer to the Role Profile/Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn