Delivery Manager

Job summary

About us

The Cabinet Office is the centre of government. Its purpose is: to maintain the integrity of the Union, co-ordinate the security of the realm and sustain a flourishing democracy; to support the design and implementation of HM Government’s policies and the Prime Minister’s priorities; and to ensure the delivery of the finest public services by attracting and developing the best public servants and improving the efficiency of government.

Cabinet Office Digital is the Digital, Data and Technology (DDaT) hub for the Cabinet Office. Our vision is “enabling the department through the provision of exemplary digital, data and technology (DDaT) services and being transformative in support of the digital transformation strategy of the organisation”.

We are creating a digital culture where user needs are at the heart of everything we build and through data democratisation, automation, governance, convergence and consolidation we will support creating a better Cabinet Office of the future.

We are transforming ourselves to be even more effective and efficient in the way we service our users' needs. This exciting transformation programme will shape the organisation, our ways of working, our engagement model and our “delivery engine”, enabling CO Digital to become a product centric organisation and delivering through a highly-matrixed portfolio of projects and programmes. As both Digital Partner and/or Digital Delivery Partner we advise and assure business units and ALBs in developing their own Digital, Data and Technology (DDaT) capabilities, as well as taking on delivery responsibilities ourselves where relevant.

We have structured ourselves into eight critical functions to realise this vision - Product, Portfolio, Enterprise Services, Technology, Cyber, Data, Strategy & Digital Transformation and People & Business Services.

Existing Cabinet Office staff applying for his role can maintain their current location e.g., London.

Job description

The role

The Enterprise Services Team is part of Cabinet Office Digital based in the Cabinet Office. It provides, maintains and supports the IT services (hosted and public cloud IT infrastructure, telephony, network security, internet connectivity, local area networks, Wi-Fi, end-user devices, cloud capability and full software portfolio) relied upon by the entire Cabinet Office. Our user base of over ten thousand includes the Cabinet Office, Crown Commercial Services, Government Property Agency and a number of Ministers.

This is an exciting opportunity for an experienced Delivery Manager to join the Enterprise Services Portfolio Delivery team and lead the successful delivery of complex, high-profile and business-critical technology and infrastructure initiatives across multiple products and services.

You will operate across the full delivery lifecycle (from discovery, mobilisation and planning through to implementation, transition and live service), ensuring delivery is aligned to strategic priorities, governance expectations, commercial constraints and operational outcomes.

The role requires a strong blend of strategic leadership, technical delivery management, stakeholder engagement and delivery governance capability. You will lead multidisciplinary delivery teams operating in both Agile and Waterfall environments and work closely with technical specialists, suppliers, estates teams, commercial colleagues and senior stakeholders across government. You will play a key role in driving delivery maturity, embedding consistent governance and planning practices, improving delivery standards and supporting a culture of continuous improvement across the portfolio.

The successful candidate will be comfortable operating in ambiguity, managing competing priorities, influencing at senior levels and balancing strategic oversight with hands-on delivery leadership when required.

Main responsibilities

• Lead the end-to-end delivery of complex enterprise technology, infrastructure and workplace transformation initiatives.
• Deliver products and services using the appropriate agile and/or waterfall delivery methodology, tools, and techniques, adapting the approach to deliver successful outcomes and continuously iterating and learning.
• Provide delivery leadership across discovery, planning, mobilisation, procurement, implementation, transition and live service.
• Build and lead high-performing multidisciplinary teams, fostering collaboration, accountability and continuous improvement
• Work closely with the Head of Delivery, Delivery Managers, Business Analysts and User Researcher to define the roadmap for any given product and translate into delivery plans.
• Support portfolio planning, prioritisation and capability management activities to ensure delivery confidence across Enterprise Services delivery portfolio
• Establish project and portfolio finances, including budgeting, forecasting, cost-tracking, financial reporting and value-for-money decision-making
• Maintain delivery momentum through proactive management of risk, issues, dependencies and blockers.
• Build the right environment for the project teams to deliver in, collaborate, motivate and focus on the most important outcomes. Making sure teams understand their mission, vision and goals, and that these align across the organisation
• Act as the bridge between technical and non-technical stakeholders, influencing senior leaders and driving informed decision-making
• Work closely with commercial, procurement and supplier management teams to support procurement activities, contract mobilisation and supplier performance.
• Actively participate in the Delivery Manager community, sharing and re-applying skills and knowledge, while also contributing to the continuous improvement of Enterprise Services delivery standards, frameworks and ways of working.

Person specification

Essential skills and experience

It’s essential that you can demonstrate and have proven experience in:

• A track record of delivering complex IT infrastructure-related and/or enterprise technology products and services across multiple phases.
• Ability to plan and deliver across multiple delivery methodologies including agile, waterfall and hybrid approaches
• Managing complex stakeholder relationships across technical, operational and senior leadership communities
• Managing risk, issues, assumptions and dependencies proactively to support successful delivery outcomes
• Maintaining momentum across high-performing multi-disciplinary project teams, with an understanding of team styles and how people work together.
• Managing competing priorities and making effective delivery decisions in fast-paced and ambitious environments.
• Communicating clearly and confidently with both technical and non-technical stakeholders and senior leaders, including the ability to mediate and mend relationships within your team

Desirable skills

A recognised project or programme management qualification (e.g., Scrum Master, Agile, Prince2)

Knowledge of Government Digital and Data delivery standards and delivery lifecycle approaches

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Delivering at Pace
• Working Together
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Project methodologies

Benefits

Alongside your salary of £57,204, Cabinet Office contributes £16,571 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Application process

During the application process, you'll be assessed on the following;

• Experience (Based on your provided CV)
• A Statement of suitability (max: 1000 words).

Further details around what this will entail are listed on the application form.

Please provide a statement of suitability, using the behaviours and technical skills listed as a guide, to explain your suitability for this role.

Should a large number of applications be received, an initial sift may be undertaken using the lead Behaviour, Leadership. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Selection process

During the interview process, you will be assessed on the following;

• Behaviours
• Technical Skills
• Strengths

Expected timeline (subject to change)

Expected sift date – 29/06/2026

Expected interview date/s – 10/07/2026

Interview location -Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requiresSC clearance, which would normally need 5 UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : CO Digital Recruitment Team
• Email : codigitalrecruitment@cabinetoffice.gov.uk

Recruitment team

• Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.

Attachments

Cabinet Office Employee Offer (1) Opens in new window (pdf, 344kB)Cabinet Office Terms and Conditions - External (1) (1) Opens in new window (pdf, 82kB)