Delivery Manager (UKSV)

Job summary

As a Delivery Manager, you’ll be adept at delivering agile projects, breaking down barriers for your teams, developing plans and getting into the details to proactively make things happen when needed. You’ll be accountable for the effective delivery of complex, high risk products and services throughout the entire product life cycle, and have greater responsibility and accountability as the main point of escalation.

Job description

Key responsibilities:

• Facilitate Agile Ceremonies: stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement.
• Team Planning & Prioritisation: Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals.
• Stakeholder Collaboration: Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies.
• Workflow: Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency.
• Reporting & Insights: Track and report against key milestones and forecasts, providing clear visibility on team progress.
• Programme-Level Engagement: Represent the team in programme-level sessions, articulating updates, risks, and dependencies
• Risk & Issue Management: Identify and address risks promptly, ensuring mitigation plans are in place.
• Removing Blockers: Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery.
• Continuous Improvement: Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation
• Cross-Team Dependencies: Understand and manage dependencies with other teams and work streams across the programme.
• Ensure smooth integration and alignment of delivery plans.

Person specification

We are looking for an enthusiastic and self-motivated individual with a passion for people and delivery.

• Experienced Delivery Manager with proven background in running cross functional agile delivery teams.
• Extensive experience of Agile methodologies including SCRUM, Kanban.
• Experience of leading teams delivering solutions as part of a wider programme of delivery.
• Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries.
• Expertise in facilitating agile ceremonies and team collaboration.
• Ability to manage priorities, dependencies, and risks effectively.
• Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making
• Excellent stakeholder management and communication skills.
• Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation.
• A passion for continuous improvement and agile best practices.

Experience and Attributes

• Coaching and mentoring multi-disciplinary teams and/or stakeholders.
• Ability to manage ambiguity and prioritise effectively on large-scale projects

Essential Criteria:

• Evidence of delivering medium-large high-quality digital products.
• Proven experience of Delivery Management using Agile techniques.
• Demonstrable ability to balance multiple priorities on large-scale, high-visibility projects.
• Proven experience challenging and removing barriers to effective delivery.
• Proven experience working with multidisciplinary teams.
• Evidence of strong negotiation and influencing skills with stakeholders and partners.

Desirable criteria:

• Demonstrable knowledge of the public sector and government processes.
• A recognised project or programme management qualification (e.g. PMP, SCRUM Master, Prince2, MSP etc.) or equivalent qualification.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions
• Communicating and Influencing

Benefits

Alongside your salary of £43,760, Cabinet Office contributes £12,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application process

At the sift stage you will be assessed on the Behaviours and Experienceelements of the Success Profiles.

You will be asked to provide a 250-word statement on the Behaviours Making Effective Decisions and Communicating and Influencing.

To assess experience you will be asked to provide a 500-word personal statement and a name-blind (anonymous) CV as part of the application process.

Please detail your experience relevant to the role and carefully consider the criteria listed in the person specification.

A personal statement should provide a summary of your skills and achievements to show that you have the relevant experience, skills and attributes required for the role.

In the CV you will need to provide details of your: Job history.

If we receive a large number of applications, we may begin with an initial review of the Personal Statement. Candidates who pass this stage could advance to a full review or be progressed to the interview stage.

Selection process

At interview, you will be assessed on the Behaviours and Experience elements of the Success Profiles.

The Behaviours being assessed are Making Effective Decisions, Communicating & Influencing, Delivering at Pace and Changing & Improving.

Expected timeline (subject to change)
Expected sift date – w/c 17/08/2026
Expected interview date/s – w/c 31/08/2026
Interview location - York & Glasgow. Interviews will be conducted in person, if you are unable to attend any of the available interview dates we may not be able to offer an alternative.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For further information on National Security Vetting please visit the Demystifying Vetting website

Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : UKSV Resourcing Team
• Email : uksv-resourcingteam@cabinetoffice.gov.uk

Recruitment team

• Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.

Attachments

RWP_799 SEO Digital Delivery Manager Job Pack Opens in new window (pdf, 7266kB)Cabinet Office Employee Offer (1) Opens in new window (pdf, 344kB)Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window (docx, 83kB)