Deputy IT Asset Team Manager (Band 4/HEO)

Job summary

The IT Asset Manager within the Technology Division, is responsible for leading the effective management and governance of the organisation’s IT assets, ensuring hardware, software and associated technology assets are accurately tracked, controlled, maintained and managed throughout their lifecycle. The role provides effective asset management to support operational delivery, regulatory compliance, security and value for money.

The postholder will lead the IT Asset Management team, ensuring high standards of service delivery, continuous improvement and effective engagement with stakeholders across the organisation.

The organisation’s physical IT assets are managed and stored on-site; therefore, the role is based in Bootle and requires a hands-on approach to asset control, inventory management, secure equipment handling and collaboration with operational teams. Due to the operational nature and responsibilities of the role, it is a full-time position.

Due to the nature of the responsibilities, this role is only suitable for full-time working.

Job description

Key Responsibilities

• Provide leadership and line management for the IT Asset Management team, supporting recruitment, performance management, training, and professional development.
• Lead the end-to-end lifecycle management of IT assets, including procurement, deployment, maintenance, and disposal, ensuring accurate and compliant asset records are maintained within ServiceNow.
• Monitor and report on asset performance, utilisation, compliance, and inventory status, producing regular management information and dashboards for stakeholders and senior leaders.
• Drive continuous improvement in asset management processes, controls, and governance to support organisational objectives and digital transformation initiatives.
• Provide asset management expertise to projects and programmes, supporting planning, forecasting, and data-driven decision-making.
• Lead asset audits, stock reconciliations, and assurance activities, identifying and resolving discrepancies to maintain data accuracy and compliance.

Person specification

Essential Skills and Criteria

• Working knowledge of ITIL service management processes, including Incident, Problem, Change, Release and Configuration Management, and knowledge of IT asset lifecycle management, including procurement, deployment, maintenance, tracking and disposal.
• Experience of leading, managing, and developing staff, with a strong focus on team engagement and performance.
• Practical application of IT Service Management and IT Asset Management within a corporate environment.
• Proficiency in using ServiceNow and Microsoft Office applications to manage records, reporting, and service processes.
• Effective attention to detail, with a commitment to maintaining accurate records and ensuring compliance with organisational policies, contractual obligations, and regulatory requirements.

Hybrid Working

At HSE, we are proud to be able to offer our people the opportunity to work in a hybrid way which combines working from home and the office. This is a voluntary, non-contractual arrangement, and your allocated office will be your contractual place of work.

There will be a requirement to travel to the office for various activities, e.g., collaborative working, supporting and training colleagues. If hybrid working is suitable for you and your role, you will be expected to attend the office, or other business-related site, for 60% of your working week. The arrangements will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

Please note that if you are successful, hybrid working will be discussed prior to taking up the post. Frequent attendance at our Bootle HQ is expected, with a minimum of 60% of your working week based in the office.

Therefore, we would encourage candidates to consider if the commute from home to the office is a feasible distance to travel before making an application.

Qualifications

ITIL Foundation certification, or willingness to achieve the qualification within an agreed timeframe. If you do not already hold the ITIL certification but are willing to achieve this in post please answer YES within your application form.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Leadership
• Managing a Quality Service

Benefits

Alongside your salary of £38,005, Health and Safety Executive contributes £11,010 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
  

We invest in our people with;

• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97% far more than in the private sector.
• Family friendly policies and working hours to help balance your home life and career
• Carer friendly policies to help create a supportive working culture
• 185 hours annual holiday increasing to 222 hours after 5 years' qualifying service, plus public holidays and 1-day Civil Service privilege leave (recorded as 7.4 hours in addition to your annual leave balance)
• Parental leave benefits
• As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability and Experience.

Test Information

Please be advised that the tests are NOT timed.

Upon submitting your short application form, you will be invited to complete a Civil Service Management Judgement Test.

Please complete the online tests as soon as possible, within 24-48 hours is recommended, to allow time to complete your full application.

If you successfully pass the test, you will then be invited to complete the final stage of your application.

You must complete the online tests and your full application form by 12PM on Monday 12th of October 2026. If you fail to complete the online test and full application form before the deadline, your application will be withdrawn.

Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.’

Please note: There will be maintenance for online tests on Sunday 27th September 2026. This means you will be unable to access the online tests between 4PM and Midnight. Your progress will be saved, and you will be able to continue once the tests are available again.

Application Information

After successfully completing the test, you will be invited to complete your full application form including:

• An anonymised CV which should include your career history, experience, and qualifications. Please be advised that the CV is for information purposes only and will not be scored.
• An anonymised Personal Statement, of no more than 750 words which demonstrates how you meet the Essential Skills and Criteria of the job advert.

Application Guidance

Please access the following link for guidance and further information on the Civil Service Tests, including practice tests: Civil Service online tests - GOV.UK

Please access the following link for guidance on how to apply and how to complete a Personal Statement How to Apply

Sift Information

The sift will take place week commencing Monday 12th of October 2026 where you will be assessed on your Personal Statement.

Interview information

Interviews will take place week commencing Monday 26th of October 2026 where you will be assessed against the Behaviours detailed within the job advert, alongside Experience questions.

The lead behaviour 'Leadership' will be used in the event of a tie-break.

Please note, Sift and Interview dates are indicative and may be subject to change.

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Further Information

Due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and, Home Office approval for indefinite leave to remain within the UK.

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk.

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: HR.Resourcing-Team@hse.gov.uk

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Technology Division Support Team
• Email : TD.DST@hse.gov.uk

Recruitment team

• Email : hr.resourcing-team@hse.gov.uk

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address:

HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:
https://civilservicecommission.independent.gov.uk/code/civilservicecode…

Attachments

HSE Terms and Conditions - CSJ Advert Annex Opens in new window (pdf, 516kB)