Digital and Technology Senior Project Manager

Job summary

The role:

As a Digital and Technology Senior Project Manager you will have oversight of the planning, governance and reporting for projects within the Digital, IT and Facilities programme, leading on delivery and providing expert guidance, support and insights on projects.

You will be leading on delivering business, service, product and technology changes, working with a range of stakeholders across the Gambling Commission (GC), end users and external suppliers. You will plan and deliver the end-to-end project lifecycle across multiple projects, driving forward delivery and maintain best practice.

Job description

Your responsibilities:

• Be accountable for the planning, governance and reporting for projects within the programme.
• Work closely with project teams and subject matter experts to deliver complex, technical projects within agreed timescales, to cost and required standards.
• Be accountable for all standard project documentation including project briefs, milestone plans, risks and output / benefits plan.
• Setup and manage project teams from across the GC to develop and refine plans and manage delivery. This will include developing new plans and coordinating the aggregation of multiple deliverable plans.
• Coordinate effective governance at the project and programme level, in line with requirements.
• Setup project and programme level reporting to ensure that senior colleagues have sight of progress, risk and a forward look for all projects within the programme.
• Lead project teams through structured planning and provide support to the Project Leads to setup effective delivery processes and controls.
• Make recommendations on resource requirements to senior colleagues.
• Support the wider team with learning and development to embed good project delivery and practice.
• Actively manage risks, issues, and dependencies for your team and projects, acting on data and adapting ways of working to mitigate risks.
• Accountable for establishing and maintaining good relationships across the GC, with end users and external suppliers, through influencing and trust to support the delivery of projects.
• Effectively get buy-in from stakeholders at all levels, translating complex information into a format stakeholders will effectively engage with and understand.
• Manage a team of project delivery professionals, ensuring they are supported and understand the overall vision and outcomes they need to achieve.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.

Person specification

What we’re looking for:

Essential criteria:

• Experience of managing projects within a dynamic and fast paced programme environment. Direct experience of working within digital and technology projects.
• Knowledge of project and programme management methodologies (APM, MSP etc)
• Experience of stakeholder management and engagement at all levels (internal and external).
• Experience of working with and managing supplier relationships.
• A solution orientated mindset with the ability to work at an accurate pace and cope with ambiguity.

Desirable criteria:

• Project Management qualification (I.e. Prince2, APM).
• Previous experience working in a Regulatory or Governmental organisation.

Benefits

Alongside your salary of £53,000, Gambling Commission contributes £15,354 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

The selection process for this vacancy will comprise of a remote (Teams) interview consisting of competency and technical questions. To prepare for your interview please familiarise yourself with the STAR techniquefor answering interview questions.

The closing date for this role is midnight on 19th April 2026.

Interviews are expected to be held week commencing 4th May 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.

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Please apply if you want to be part of an organisation that is force for good!

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@gamblingcommission.gov.uk
• Email : recruitment@gamblingcommission.gov.uk

Recruitment team

• Email : recruitment@gamblingcommission.gov.uk

Further information

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.