Digital Content Manager - Defence Capability Management School

Job summary

The Defence College for Military Capability Integration (DCMCI) is one of the key operating units of the Defence Academy (DefAc). DCMCI trains the UKs Armed Forces as well as Civil Servants, International Allies and Industry Partners, focusing on the ‘technological edge’, leveraging the technology and information necessary to thrive in an increasingly interconnected, complex and ambiguous strategic and operating environment.

This role is within the Defence Capability Management School (DCMS) within DCMCI.

The Defence Capability Management School is focussed on harnessing technology and information to meet the needs of the Direct, Operate, Generate and Enable components of the Defence Operating Model and Functional Leadership.

DCMS Digital Content Manager: responsible creating and managing Defence Learning Environment forums for all Capability and Acquisition, Sustainability and Climate Change, Technical Assurance and Technology Integration related courses. The role will critically assess existing processes and learning resources with a view to maximising Defence investment through continuous improvement and placing the learner at the centre of the learning environment. The role will be responsible for creating new, innovative content, identifying, and exploiting future training opportunities.

The ideal candidate is someone who is passionate about training and developing others and has experience delivering educational content with HTML, Bootstrap, Moodle and Mahara.

This vacancy is for a part time/job share only.

Job description

Main responsibilities of the role are:

- Design and develop innovative Capability and Acquisition, Climate Change and Sustainability, Technology Integration and Technical Assurance DLE online course material working with the Defence Academy LCaD (J7) Learning and Development Advisor Team.

- Manage the DLE subcategory for all Capability and Acquisition, Climate Change and Sustainability, Technology Integration and Technical Assurance learning material and be accountable for their alignment with Defence Systems Approach to Training (DSAT) policies.

- Manage the DCMCI Neurodiversity Network by championing SpLDs across the college, offering SME support and guidance for staff and students, fielding enquiries and assisting staff to tailor their delivery methods to suit affected students.

- Provide direct educational support for all Capability and Acquisition, Climate Change and Sustainability, Technology Integration and Technical Assurance student’s academic queries.

- Seek opportunities to develop and enhance the use of digitation and technology in training to maximise efficiency and establish training centres of excellence.

- Liaise with Training Requirements Authorities and Academic Providers for all blended learning for Capability and Acquisition, Climate Change and Sustainability, Technology Integration and Technical Assurance.

- Deputise for Hd DCMS as required and wider Group, College and Academy duties, responsibilities and projects as directed by Hd TCG/Dir DCMCI.

This position is advertised at a minimum of 18.5 hours per week and located at the Defence Academy of the UK, Shrivenham. The role is suitable for a mix of home and office working, which currently expects 60% of the working week onsite at Shrivenham.

Person specification

The post requires:

• Experience of managing digital learning environments (e.g. DLE/Moodle or equivalent), including course creation, enrolment, and user management at scale.
• Proven experience designing and developing digital learning content, including use of HTML or equivalent tools to deliver engaging, accessible online learning.
• Knowledge and practical application of training governance frameworks, ideally Defence Systems Approach to Training (DSAT) or equivalent quality assurance standards.
• Experience of stakeholder engagement across multiple organisations, including working with Training Requirements Authorities, SMEs, and academic providers.
• Demonstrable ability to manage and prioritise competing outputs, delivering at pace while maintaining quality in a high-tempo training environment.
• Line management or team leadership experience, including developing staff and managing performance.
• Strong communication and influencing skills, with the ability to translate technical digital concepts into clear guidance for non-specialists.
• Commitment to inclusive learning, including understanding of accessibility requirements and supporting neurodiverse learners within a digital environment.
• Ability to drive continuous improvement and innovation, identifying opportunities to enhance training delivery through digital and blended learning solutions.

Desirable criteria:

• Experience within Defence training or the Defence Academy, with understanding of the Defence Operating Model and Functional Leadership.
• Qualified or experienced in instructional design / learning design, or a recognised L&D or digital content qualification.
• Experience of DSAT assurance activity, including evaluation, audit preparation, or course validation.
• Technical proficiency in platforms such as Moodle, Mahara, Bootstrap or similar, with evidence of building or enhancing learning systems.
• Experience of managing large-scale course portfolios, with multiple concurrent courses and high learner volumes.
• Understanding of data and performance metrics, using insights to improve learner outcomes and course effectiveness.
• Experience supporting organisational change or digital transformation in training delivery.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service

Benefits

Alongside your salary of £46,040, Ministry of Defence contributes £13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• Shrivenham has good travel links with free car parking. Other facilities are a Sports & Social club, a Gym complex, stables, a Golf Course and onsite Mess & Retail shops.
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This recruitment process will consist of two parts:

1. A written application containing your experience (a CV and a 250 word Personal Statement) and 3 Behaviours drawn from the Civil Service Success Profiles.

2. If your written application is successful, you will be invited to a face-to-face interview where you will be assessed against 1 Behaviour from your application, plus 1 additional Behaviour.

At sift, you will be assessed against your CV, Personal Statement the following Success Profiles Behaviours:

• Changing & Improving
• Communicating & Influencing
• Managing a Quality Service

If a large number of applications are received, they will be assessed initially against your CV and Personal Statement.

At interview, you will be assessed against the following Success Profiles Behaviours:

• Changing & Improving
• Delivering at Pace

Please make sure you have consulted the HM Government ‘Success Profiles - Civil Service Behaviours’ document (available on Gov.uk) to ensure you have understood the relevant Behaviours at Level Senior Executive Officer (SEO).

PLEASE NOTE
Sift to take place within 2 weeks of Advert closing. Interviews likely to take place within 2 weeks of Sift.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Cyber & Specialist Operations Command (CSOC) generates and operates specialist capabilities, ready to fight across all domains to make the UK secure at home and strong abroad.

Always on, we are across every UK operation, delivering the capabilities you don’t usually see - or those you can’t.

From cyber warriors and medics to intelligence analysts, special forces, educators, and Defence attachés, our collective expertise delivers the warfighting edge Defence needs to deter threats and secure the nation today and prepare for tomorrow.

CSOC unites Defence’s cyber and specialist capabilities under a single, military command alongside the Royal Navy, British Army, and the Royal Air Force - acting as the UK’s fourth Military Command. For more information, please see here.’

Cyber and Specialist Operations Command (CSOC) is going through a significant transformation programme which aims to design the way in which the new Military Command conducts its business and delivers for Defence and the nation. As a consequence of this, posts within CSOC are/or may become subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lauren Hawley
• Email : lauren.hawley102@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

CSOC Candidate Pack Opens in new window (pdf, 1777kB)Candidate Information Opens in new window (docx, 32kB)Defence Civil Service Offer Opens in new window (pdf, 1563kB)Defence Internal Brief notice Opens in new window (docx, 43kB)