Early Support Officer

Early Support Officer

Adult Social Care – Early Support & Enabling Carers to Care

Salary - Grade 5 (£31,015 - £34,811)

Hours - 37

Contract type - Full time, Permanent

Work Style - Flexible

Make a real difference to people’s lives in Wolverhampton.

City of Wolverhampton Council is proud to serve a diverse and vibrant city. We are committed to fairness, inclusion and supporting people to live well in the place they call home. Our Early Support service helps adults and carers stay independent, connected and in control of their lives.

We are now looking for a motivated and people-centred Early Support Officer to join our Adult Social Care directorate.

About the role

As an Early Support Officer, you will offer timely, early and outcomes‑focused support to adults and carers. You will listen to people, understand what matters to them and help them find the right solutions to stay independent. You will work across a range of early support services and with partners, community groups and professionals.

Your work will include

• Supporting people and carers to identify their own goals and make informed choices
• Providing strengths‑based, personalised support
• Helping people connect with their communities and local opportunities
• Working creatively to remove barriers to independence
• Supporting people during challenging or urgent situations
• Keeping accurate, ethical and effective records
• Contributing to service improvement and team development

You will use the Three Conversations model and “tell us once” principles throughout your work.

About you

We are looking for someone who:

• Has experience supporting adults, families or carers in the community
• Understands the aims of Adult Social Care and early support
• Can communicate well, build positive relationships and work with people from different backgrounds
• Can work flexibly, manage their own workload and use problem‑solving skills
• Is committed to equality, inclusion and improving outcomes for local people

You will need English and Maths at Level 2 (or equivalent), and a commitment to ongoing professional development.

An Enhanced DBS check is required.

Why work for us?

City of Wolverhampton Council is committed to creating a workforce that reflects the city we serve. We welcome applications from all backgrounds and underrepresented groups, with a strong commitment to diversity, equity and inclusion, as shown in organisational messaging across existing job adverts.

As a Disability Confident Employer and a supporter of the Armed Forces Covenant and care leavers, we offer a guaranteed interview to eligible applicants who meet the essential criteria.

You will also benefit from

• A flexible workstyle
• Access to learning and development
• A supportive team environment
• Opportunities to shape how early support is delivered in the city

Interested?

If you want to make a meaningful difference and help adults and carers live fulfilling, independent lives, we would love to hear from you.

Apply via WM Jobs and join us in helping Wolverhampton’s communities thrive.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Should you wish to discuss this opportunity further, please contact Chris Bradburn on Chris.Bradburn@wolverhampton.gov.uk / 07341739404

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here