EHC Caseworker Assistant (12 month fixed term)

About the role

We are looking to recruit to the post of EHC Caseworker Assistant in North Northamptonshire Council for a 12 month fixed term period. This is an exciting and varied opportunity working within the statutory Education, Health and Care Team.

The role is fast paced supporting the EHC team to carry out the administration duties around the statutory assessment processes.

Training will be provided on our in-house systems.

We are committed to creating a diverse and inclusive workforce which reflects the community we serve. We aim to create a workplace that celebrates diversity as we know our greatest strengths are the people who make up our team.

The EHC team work in a hybrid way with the expectation that staff work in the central office based in Kettering (minimum of 40% - 2 days) and the rest of the week working remotely.

For informal enquiries please contact Sam Barrett (Samantha.Barrett@northnorthants.gov.uk).

What will you be doing?

Providing a comprehensive and confidential range of effective and transparent business support to the EHC operational teams.

Acting as the first point of contact for service users and professionals.

Co-ordinating and managing the team’s processes and systems in relation to communications.

Supporting the EHC Officer and Caseworkers through administrative tasks.

Working closely and jointly with the other service members as required to ensure continuity of support for the EHC Service and undertake other tasks as appropriate

Please see the attached Job description for full details of job responsibilities.

About you

Are you a team player with the ability to use your interpersonal and customer service skills to effectively communicate in a range of mediums with stakeholder groups, as well as the ability to quickly form strong and effective working relationships?

You will have previously worked in an administration or business support role ideally for a large organisation which required you to work under pressure, utilising your organisational skills, ability to plan and prioritise workloads.

You will be able to think ‘outside of the box’ and a can-do attitude is a must.

You will have working knowledge and experience of using Microsoft IT packages including Word, Excel and bespoke databases, in an administrative capacity.

Please see the attached person specification for full details of essential and desirable qualifications, experience, skills and abilities needed for this role.

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)