Employment Support Lead

• Role_Profile_-_Employment_Support_Lead__3_

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Employment Support Lead - FTC - 7040

Title: Employment Support Lead

Contract Type: FTC until January 2027 – Full Time – 35 hours

Salary: £32,188 per annum to £35,593 per annum (Regional salary), dependant on experience plus ECU* allowance (if policy requirements are met)

Reporting Office: Manchester, Trafford

Persona: Agile – 1-2 days office attendance required

Working Pattern: Monday to Friday

Closing Date: 11th September 2025 – 23:00

Interview Dates: Via Ms teams on a date to be confirmed.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Role Profile - Employment Support Lead.pdf

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

DBS

For this post the successful candidate will need to apply for or be in possession of an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

Join Our L&Q Foundation Team

At L&Q, we are committed to supporting residents in achieving financial independence and sustainable employment. As an Employment Support Lead, you will play a vital role in providing one-to-one coaching and mentoring, helping residents gain the skills, training, and opportunities they need to secure meaningful employment.

• Do you have a passion for empowering residents and supporting them into sustainable employment, apprenticeships, or training?
• Are you skilled in building partnerships and working closely with stakeholders to drive successful employment outcomes and meet performance targets?

If this sounds like you, we’d love for you to bring your expertise to L&Q to help residents unlock new opportunities and build brighter futures.

Your Impact in the Role:

• Direct Resident Support: Manage a caseload of residents, providing tailored employment support, mentoring, and coaching to help them secure work, apprenticeships, or training opportunities.
• Target-Driven Performance: Work collaboratively with internal and external stakeholders to meet personal and team employment outcome targets, ensuring residents receive the best support possible.
• Collaborative Working & Stakeholder Engagement: Work closely with internal teams, including the Employment Engagement Lead, Resident Services, Neighbourhoods, and Income teams, to identify and support residents who would benefit from employment services. Build strong relationships to enhance service delivery and improve employment outcomes.
• Supporting External Partnerships: Maintain and develop links with external agencies, employers, recruitment partners, Job Centre Plus, and support organisations to create pathways into sustainable employment. Ensure residents have access to a full range of services that support their job readiness and career progression.
• Programme Development & Delivery: Provide training sessions and workshops that enhance residents’ employability skills, CV writing, and interview techniques.
• Data & Performance Monitoring: Maintain accurate records of resident progress, employment outcomes, and engagement activities, ensuring compliance with funding and performance requirements. Provide regular updates and reports on service delivery and resident success.

What You'll Bring:

To excel in this role, you'll need:

• Employment Support Expertise: Proven experience in supporting a varied caseload of people including those furthest, as well as close to employability into sustainable employment, apprenticeships, or training.
• Driven Mindset: Experience working in a fast-paced environment with performance targets, demonstrating strong problem-solving skills to achieve results.
• Stakeholder Management Skills: Ability to build strong partnerships with internal stakeholders, external agencies, employers, and training providers to maximise employment opportunities for residents.
• Coaching & Training Experience: Ability to deliver employment-focused workshops and one-to-one coaching sessions to enhance residents' job prospects.
• Strong Communication & IT Skills: Excellent written and verbal communication skills, with proficiency in Microsoft Office and experience maintaining accurate casework records.

We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.