Energy Operations Manager - 7209

Title: EnergyOperations Manager

Contract Type: Permanent, FullTime, 35 hours per week

Salary: £40,649per annum to £44,825 per annum (London weighted salary) or £36,073 per annum to£40,014 per annum (Regional salary), dependant on experience

Grade: 8

Reporting Office: London,Stratford or Manchester, Trafford

Persona: AgileWorker: 20% - 40% of contractual hours to be worked from reporting office/workinglocation (hybrid working)

Closing Date: 3rdNovember 2025 at 11pm

Interview Dates: W/C11th November 2025 via MS Teams

Role Profile - Energy Operations Manager.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our L&Q Energy Team at L&Q:

An exciting opportunity has arisen to join our Energy Team in the role of Energy Operations Manager. With a rapidly expanding portfolio, growing from 9,000 heat customers to in excess of 30,000 over the next few years this a really exciting time to join L&Q Energy!

Reporting to the Senior Energy Operations Manager the role will provide leadership & management including customer service to contribute to L&Q Energy's performance, whilst operating in line with L&Q values. They will act as a Operations Manager overseeing the ongoing management of a portfolio of new and existing communal heating schemes.

If this sounds like you, we would love for you to apply!

Your impact in the role:

They will ensure compliance of assets in line with Corporate Health and Safety and ensure activities of L&Q Energy meet objectives and key performance indicators to achieve agreed Annual Operational Plan. They will provide regular progress reports on scheme activity and provide analysis of scheme failures and put forward recommendations for improvements. They will be the main point of contact for internal and external customers and stakeholders for communal heating schemes on behalf of L&Q Energy.

The successful candidate will be a high performing and ambitious manager, highly organised with excellent communication skills, great attention to detail and willing to go the extra mile.

What you'll bring:

This role will be required to participate in the standby/call out arrangements which will require you to work outside of your normal working hours including weekends.

To be considered for this role candidates will display the following:

· Excellent influencing skills with a strong focus on delivering excellent customer service

· Highly organised with excellent communication skills

· Experience in managing multiple ongoing tasks and/or projects

· Knowledge of communal and district heating systems ideally with relevant experience

· Strong contract and supplier management skills

· Experience and understanding of procurement of works and services

· Good commercial acumen and financial awareness

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!