Equipment Technician

Help People Stay Independent in Their Own Homes

Are you practical, customer-focused, and passionate about making a difference in people's lives?

We're looking for an enthusiastic Equipment Technician to join our Community Equipment Stores team. This is a rewarding role where you'll directly support vulnerable adults and carers by delivering, installing, collecting community equipment that helps people live safely and independently in their own homes.

Every day you'll play a vital role in improving outcomes for local residents, helping them retain their independence, confidence, and quality of life.

About the Role:

As an Equipment Technician, you will:

• Deliver, install, fit, maintain a range of community equipment within service users' homes.
• Carry out minor repairs and maintenance to equipment.
• Complete risk assessments and maintain accurate electronic records.
• Ensure equipment meets quality and safety standards, including MHRA requirements.
• Collect and recycle equipment no longer required.
• Provide advice and support to colleagues, carers and partner agencies regarding equipment and assistive technology.
• Deliver excellent customer service while working respectfully with individuals from diverse communities.

This is a varied and hands-on role that combines technical skills, customer service, problem-solving, and a commitment to supporting people to live independently.

Essential Requirements:

• Literacy Level 2 qualification (or equivalent).
• Full UK driving licence. Experience working in an installation, or similar technical environment.
• Good IT and record-keeping skills.
• Ability to work independently and manage a varied workload.
• Excellent communication and interpersonal skills.

You Will Also Be:

• Practical and solutions-focused.
• Able to build positive relationships with service users, carers and professionals. Committed to delivering high-quality services.
• Comfortable driving larger vehicles and willing to undertake council driver assessments and relevant training.

Why Join Us?

At Sandwell, we're committed to delivering the best possible outcomes for our residents. You'll be joining a supportive team that values:

One Team – working together to achieve great results.

Customer Focused – putting residents at the heart of everything we do.

Inclusive – celebrating diversity and treating everyone with respect.

Ambitious – striving for excellence and continuous improvement.

Accountable – delivering on our commitments. This is an excellent opportunity to develop your technical skills while making a genuine difference to people's everyday lives.

Additional Information

• The role involves regular manual handling, driving duties, lone working and work with vulnerable adults. Successful applicants will be subject to the relevant pre-employment checks, including DBS requirements.
• An Enhanced DBS with Children’s and Adults Barring List Check is required for this role.
• This is a full-time role, working 37 hours per week.
• There are 3 available posts for this role.

For further information please contact:

Samantha Hesson at Samantha_hesson@sandwell.gov.uk

Please submit a CV and supporting statement on how you meet the criteria listed in the personnel specification to Samantha_hesson@sandwell.gov.uk before the closing date.

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. When submitting your CV and supporting statement, please refer to the supporting documents attached.

If you are an internal candidate and currently at risk, please let the recruiting manager know.

If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.

If you have a disability and require assistance in submitting your CV, please contact Samantha_hesson@sandwell.gov.uk

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs

Click here to find out more about our One Team Framework: Values and Behaviours

https://www.sandwell.gov.uk/WeAreSandwell/council/story

#WeAreSandwell